About Thunes

Thunes is the Smart Superhighway to move money around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies. Thunes’ Network connects directly to over 7 billion mobile wallets and bank accounts worldwide, via more than 350 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more.

Thunes’ Direct Global Network differentiates itself through its worldwide reach, in-house SmartX Treasury System and Fortress Compliance Platform, ensuring Members of the Network receive unrivalled speed, control, visibility, protection, and cost efficiencies when making real-time payments, globally. Members of Thunes’ Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks.

Headquartered in Singapore, Thunes has offices in 15 locations, including Abidjan, Barcelona, Beijing, Dubai, Hong Kong, Johannesburg, London, Manila, Nairobi, Paris, Riyadh, San Francisco, Sao Paulo and Shanghai. For more information, visit: https://www.thunes.com/

Context Of The Role

Thunes has seen incredible growth in the past few years, bringing on many customers around the globe. It is important that we continue bringing on board new customers but just as importantly we need to ensure that our current customers are happy and are being retained. This is where you, the Network Operations Center (NOC) Agent will come in.

Key Role Responsibilities

Responsible for live monitoring of Thunes’ network health, performance and customer experience through monitoring, issue management and continuous problem solving
Perform diagnostics for outages and urgent issues working with supporting teams to drive to a resolution
Ticket creation for real-time but non-urgent issues for supporting teams to resolve
Real-time monitoring of system alerts, transactions, systems and reacting timely according to its severity to meet system performance, both internally and externally
Perform 1st level troubleshooting of the alerts to identify the reality of issues, following standard operating procedures and escalate to external or internal partner
Responsible for tracking the issues and ensuring the end-to-end resolution of incidents. Log all actions performed in the entire duration of the incident.
Conduct communications to affected stakeholders
Prepare Incident Reports for logging purposes
Monitor platform maintenance and system downtime until it’s recovery
Attend calls with external parties for unresolved and recurring issue to ensure root cause is identified and fixes are in place
Identify issues immediately using monitoring tools in order to reduce impact and customer inbound inquiries
Analyse NOC historical data to identify key improvement opportunities
Work with the team to find ways to better handle issues and update SoPs to better meet operational goals
Work on 24x7 shifting rotation

What we are looking for

Graduate of Information Technology or equivalent
Previous experience with Technical Support, NOC or Systems Monitoring role is a plus
Ability to read systems and API logs Excellent communication and interpersonal skills
Strong analytical and troubleshooting skills. Able to immediately act issues and work on incident handling procedures
Good working attitude and comfortable working with a team
Proficient in written and verbal English
Ability to work flexible hours
Adaptive, flexible and able to work with people from different backgrounds and cultures
Ability to effectively and appropriately interact with co-workers at a variety of levels across many disciplines

Sounds like you! Apply now!

About the company

Thunes provides global payment infrastructure for businesses by offering a single API to send and receive cross-border payments. It connects directly to banks and 92 mobile wallets worldwide, enabling real-time transfers with low fees and no intermediaries. The platform is modular, supports various payment types (including digital values like prepaid cards and vouchers) and services (such as Buy Now Pay Later and a risk scoring tool), and tailors payment flows to local markets. This direct network and API-first approach differentiates Thunes from competitors that rely on multiple partners or slower routes. The company aims to help businesses reach customers globally, grow sales, and improve payment experiences by making international payments faster, cheaper, and more accessible.

Company Size

501-1,000

Company Stage

Series D

Total Funding

$382M

Headquarters

Singapore, Singapore

Founded

2016

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Simplify's Take

What believers are saying

Thunes raised $150 million in 2025, funding U.S. expansion and product buildout.
The June 2026 New York hub speeds enterprise sales and hiring across America.
September 2026 Saudi and Middle East wins deepen exposure to remittance-heavy corridors.

What critics are saying

J.P. Morgan and Fiserv can route around Thunes once internal rails mature.
Fifty U.S. licenses and 50+ global approvals create constant compliance and enforcement exposure.
Visa, Stripe, and local payout specialists compress margins; one major license loss cripples expansion.

What makes Thunes unique

Thunes owns 50 U.S. money-transmission licenses and operates a direct global network.
Its network reaches 140+ countries, 90 currencies, and 12 billion bank-account and wallet endpoints.
J.P. Morgan, Fiserv, and Aljazira Bank use Thunes for real-time cross-border payouts.

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Benefits

Health Insurance
401(k) Retirement Plan
Remote Work Options
Flexible Work Hours
Paid Vacation
Paid Holidays
Wellness Program
Mental Health Support
Conference Attendance Budget
Training Programs
Professional Development Budget
Stock Options

Growth & Insights and Company News

Headcount

6 month growth

1 year growth

-1%

2 year growth

Ohsem.me

Oct 13th, 2026

Thunes secures double win at the Pay360 Awards 2026.

Thunes secures double win at the Pay360 Awards 2026. 13/10/2026 Best FX Initiative and Best Business Payments Product wins recognise Thunes' capabilities in global liquidity management and cross-border business payments LONDON, Oct. 13, 2026 /PRNewswire/ - Thunes, the Smart Superhighway to move money around the world, today announced that it has won Best FX Initiative and Best Business Payments Product at the Pay360 Awards 2026. The double win recognises Thunes' work to help businesses manage liquidity across currencies and make cross-border payments with greater speed, visibility and control. Announced on 7 October at Grosvenor House Hotel in London, the awards are organised by The Payments Association and recognise innovation and achievement across the payments industry. The recognition reflects two connected challenges for businesses operating internationally: ensuring funds are available where and when they are needed, and delivering payments reliably across markets. Thunes addresses these through its Direct Global Network, which spans 140 countries and billions of payment endpoints, supported by its SmartX Treasury System and Fortress Compliance Platform. Thunes won Best FX Initiative for the second consecutive year, building on its 2025 recognition for excellence in global liquidity management. Its SmartX Treasury System supports money movement across more than 90 currencies, helping Members manage funding and settlement across the Network. The Best Business Payments Product award recognises Thunes' Business Payments solution, which supports salary, supplier and invoice payments, alongside treasury funding. It enables financial institutions and the businesses they serve, plus enterprises, marketplaces and platforms to pay across borders through the accounts and wallets their recipients use. Abigail Slater, SVP Sales Europe, at Thunes, said: "Businesses need confidence that they can fund and deliver payments across borders without unnecessary complexity. These awards recognise how we bring those capabilities together, helping our Members manage liquidity, pay suppliers and employees, and grow internationally. Thank you to our valued Members for their trust and to the brilliant Thunes team who deliver for them every day." Mathieu Limousi, Chief Marketing Officer at Thunes, said: "Consecutive FX wins and recognition for our Business Payments product reflect the amazing progress our teams are making in solving real problems for the Members we serve. At Thunes we are committed to simplifying global money movement so our Members can focus on serving their customers and growing their businesses." The double win builds on Thunes' previous Pay360 successes, including Best FX Initiative in 2025, and Leading Organisation in the Industry and Best International Payments, Remittance or use of FX in 2024. About Thunes: 02/07/2026 18/08/2014 13/05/2026 27/04/2026 30/04/2026 Discover more Agricultural Technology Consulting Farm Management Software Agricultural Robotics Solutions Blog 13/10/2026

The Straits Times

Oct 13th, 2026

Thunes secures double win at the Pay360 Awards 2026.

Thunes secures double win at the Pay360 Awards 2026. Published Oct 13, 2026, 04:00 PM Best FX Initiative and Best Business Payments Product wins recognise Thunes' capabilities in global liquidity management and cross-border business payments LONDON, Oct. 13, 2026 /PRNewswire/ - Thunes, the Smart Superhighway to move money around the world, today announced that it has won Best FX Initiative and Best Business Payments Product at the Pay360 Awards 2026. The double win recognises Thunes' work to help businesses manage liquidity across currencies and make cross-border payments with greater speed, visibility and control. Announced on 7 October at Grosvenor House Hotel in London, the awards are organised by The Payments Association and recognise innovation and achievement across the payments industry. The recognition reflects two connected challenges for businesses operating internationally: ensuring funds are available where and when they are needed, and delivering payments reliably across markets. Thunes addresses these through its Direct Global Network, which spans 140 countries and billions of payment endpoints, supported by its SmartX Treasury System and Fortress Compliance Platform. Thunes won Best FX Initiative for the second consecutive year, building on its 2025 recognition for excellence in global liquidity management. Its SmartX Treasury System supports money movement across more than 90 currencies, helping Members manage funding and settlement across the Network. The Best Business Payments Product award recognises Thunes' Business Payments solution, which supports salary, supplier and invoice payments, alongside treasury funding. It enables financial institutions and the businesses they serve, plus enterprises, marketplaces and platforms to pay across borders through the accounts and wallets their recipients use. Abigail Slater, SVP Sales Europe, at Thunes, said: "Businesses need confidence that they can fund and deliver payments across borders without unnecessary complexity. These awards recognise how we bring those capabilities together, helping our Members manage liquidity, pay suppliers and employees, and grow internationally. Thank you to our valued Members for their trust and to the brilliant Thunes team who deliver for them every day." Mathieu Limousi, Chief Marketing Officer at Thunes, said: "Consecutive FX wins and recognition for our Business Payments product reflect the amazing progress our teams are making in solving real problems for the Members we serve. At Thunes we are committed to simplifying global money movement so our Members can focus on serving their customers and growing their businesses." The double win builds on Thunes' previous Pay360 successes, including Best FX Initiative in 2025, and Leading Organisation in the Industry and Best International Payments, Remittance or use of FX in 2024. About Thunes: The issuer is solely responsible for the content of this announcement.

Yahoo Finance

Sep 28th, 2026

J.P. Morgan partners with Thunes to connect clients to 12B accounts across 100+ payment corridors

J.P. Morgan has partnered with Thunes to power its XPedite Remit solutions suite. The collaboration will give J.P. Morgan clients access to 12 billion bank accounts and mobile wallets across more than 100 payment corridors through the Thunes network. Thunes co-founder and chief executive Peter De Caluwe said the partnership aims to make global commerce smoother. The deal marks a significant expansion of J.P. Morgan's cross-border payment capabilities, leveraging Thunes' extensive global payments infrastructure to streamline international money transfers for corporate clients.

PR Newswire

Sep 28th, 2026

Aljazira Bank selects Thunes to power next-generation global remittances from Saudi Arabia.

Aljazira Bank selects Thunes to power next-generation global remittances from Saudi Arabia. Sep 28, 2026, 02:00 ET Strategic collaboration to boost remittance payment speed, transparency, and international coverage for Aljazira Bank customers through Thunes' trusted Network. RIYADH, Saudi Arabia, Sept. 28, 2026 /PRNewswire/ - Thunes, the Smart Superhighway to move money around the world, has signed a new agreement with Aljazira Bank, one of Saudi Arabia's leading financial institutions, to modernize and expand its international remittance services. Through this collaboration, Aljazira Bank will significantly enhance the speed and reliability of consumer remittances and broaden its payment catalogue with new endpoints and destinations around the world. By leveraging Thunes' trusted Direct Global Network, the bank's retail customers will gain real-time access to pay to billions of bank accounts and mobile wallets worldwide, with optimised cross-border rails spanning key, high volume corridors in Asia Pacific, Europe, and the Gulf Cooperation Council. Thunes continues to expand its relationships in Saudi Arabia, supporting established, highly regulated local institutions to meet a surge in market demand as the Kingdom solidifies its position as a global hub for digital finance under Vision 2030. According to research by Thunes and Juniper Research, Saudi Arabia has one of the highest volumes of cross-border payment activity globally, with 56% of residents sending money internationally in the past year. The agreement with Aljazira Bank reinforces the profound trust that Saudi Arabia's premier banking players place in Thunes to power their core cross-border capabilities instantly, securely and at scale. Fahad Almutairi, Head of Retail Digital Banking and Payments at Aljazira Bank, said: "At Aljazira Bank, our focus is on providing our customers with world-class financial services that are fast, secure, and convenient. Leveraging Thunes' trusted Direct Global Network will enable us to upgrade our cross-border payment capabilities significantly. With the growth of new payment innovation and soaring international popularity of mobile wallets, we are prioritizing our customers' unprecedented access and faster account transfers across key international corridors." Ahmad Yaacoub, VP MENA and Country Head for Kingdom of Saudi Arabia at Thunes, said: "We are honored to be chosen by Aljazira Bank, a cornerstone of Saudi Arabia's banking sector. This agreement reflects the deep trust that established financial institutions place in Thunes to support their digital strategy. Together, we are connecting the Kingdom to the world, transforming how millions of people send money home. It's a seamless experience that empowers the Kingdom's essential migrant workforce and fuels the broader KSA economy." SOURCE Thunes

MarketBeat

Sep 23rd, 2026

JPMorgan Chase & Co. $JPM shares acquired by Empowered Funds LLC.

JPMorgan Chase & Co. $JPM shares acquired by Empowered Funds LLC. September 23, 2026 Empowered Funds LLC lifted its holdings in shares of JPMorgan Chase & Co. (NYSE:JPM) by 2.4% during the second quarter, according to the company in its most recent Form 13F filing with the Securities and Exchange Commission. The fund owned 475,472 shares of the financial services provider's stock after acquiring an additional 11,078 shares during the period. JPMorgan Chase & Co. accounts for about 0.8% of Empowered Funds LLC's holdings, making the stock its 15th biggest position. Empowered Funds LLC's holdings in JPMorgan Chase & Co. were worth $155,636,000 at the end of the most recent quarter. A number of other institutional investors have also modified their holdings of the business. MBM Wealth Consultants LLC acquired a new stake in shares of JPMorgan Chase & Co. during the first quarter worth about $29,000. Aventus Investment Advisors Inc. acquired a new position in JPMorgan Chase & Co. in the 2nd quarter valued at about $33,000. Osbon Capital Management LLC purchased a new stake in JPMorgan Chase & Co. during the 4th quarter valued at approximately $35,000. Turim 21 Investimentos Ltda. purchased a new stake in JPMorgan Chase & Co. during the 1st quarter valued at approximately $62,000. Finally, Phillip James Consulting Co. acquired a new stake in JPMorgan Chase & Co. during the 4th quarter worth approximately $64,000. 71.55% of the stock is owned by institutional investors and hedge funds. Here are the key news stories impacting JPMorgan Chase & Co. this week: * New $20 billion QIA partnership supports long-term fee growth. J.P. Morgan Asset Management will oversee a $15 billion public-equities mandate and collaborate on $5 billion of private-markets investments for Qatar Investment Authority. The arrangement could expand JPMorgan's asset-management scale and recurring fee revenue. * Payments and investment-banking commentary remains constructive. JPMorgan is expanding cross-border payments through a Thunes partnership, while executives said dealmaking is on track for a strong year. These developments could benefit payments revenue and investment-banking fees. * JPMorgan CEO Jamie Dimon expects AI infrastructure spending to reach $1 trillion next year. The forecast highlights potential financing and advisory opportunities, but Dimon also warned that the investment boom could add to inflation, potentially keeping interest rates higher for longer. * Bank stocks sold off as investors questioned whether AI could disrupt traditional financial services. The market's preference for technology and AI-related shares pressured JPMorgan and other large banks despite JPMorgan's strong recent earnings and new QIA mandate. * Credit-card delinquencies and charge-offs rose sequentially in August. Although losses remained below year-ago levels, the increase raised concerns about gradual consumer deterioration and potential future credit costs for card issuers, including JPMorgan. JPMorgan Chase & Co. trading down 3.3%. Shares of JPM stock opened at $340.27 on Wednesday. The business's fifty day moving average price is $354.02 and its 200 day moving average price is $324.69. The firm has a market capitalization of $904.52 billion, a PE ratio of 14.58, a P/E/G ratio of 1.45 and a beta of 0.98. The company has a debt-to-equity ratio of 1.30, a current ratio of 0.85 and a quick ratio of 0.85. JPMorgan Chase & Co. has a 1-year low of $279.10 and a 1-year high of $366.50. Discover more Stock Market Holidays Live News Feed JPMorgan Chase & Co. (NYSE:JPM - Get Free Report) last released its earnings results on Tuesday, July 14th. The financial services provider reported $6.14 EPS for the quarter, beating analysts' consensus estimates of $5.59 by $0.55. JPMorgan Chase & Co. had a return on equity of 18.23% and a net margin of 21.86%.The company had revenue of $58.02 billion during the quarter, compared to the consensus estimate of $50.72 billion. During the same quarter last year, the company earned $4.96 earnings per share. JPMorgan Chase & Co.'s quarterly revenue was up 27.7% compared to the same quarter last year. As a group, sell-side analysts forecast that JPMorgan Chase & Co. will post 24.3 EPS for the current fiscal year. JPMorgan Chase & Co. increases dividend. The business also recently announced a quarterly dividend, which will be paid on Saturday, October 31st. Shareholders of record on Tuesday, October 6th will be given a dividend of $1.65 per share. The ex-dividend date is Tuesday, October 6th. This is an increase from JPMorgan Chase & Co.'s previous quarterly dividend of $1.50. This represents a $6.60 annualized dividend and a yield of 1.9%. JPMorgan Chase & Co.'s dividend payout ratio (DPR) is currently 25.71%. Analyst ratings changes. A number of research analysts have recently issued reports on the company. Barclays boosted their target price on JPMorgan Chase & Co. from $391.00 to $420.00 and gave the company an "overweight" rating in a report on Wednesday, July 15th. Morgan Stanley reaffirmed a "positive" rating and set a $370.00 price target on shares of JPMorgan Chase & Co. in a report on Wednesday, July 15th. Keefe, Bruyette & Woods lifted their price objective on shares of JPMorgan Chase & Co. from $370.00 to $384.00 and gave the company an "outperform" rating in a research report on Wednesday, July 15th. Truist Financial upped their price objective on shares of JPMorgan Chase & Co. from $344.00 to $352.00 and gave the stock a "hold" rating in a research report on Wednesday, July 15th. Finally, Wells Fargo & Company raised their target price on shares of JPMorgan Chase & Co. from $375.00 to $390.00 and gave the stock an "overweight" rating in a research note on Friday, August 14th. Sixteen analysts have rated the stock with a Buy rating and twelve have issued a Hold rating to the company. According to MarketBeat, the stock has a consensus rating of "Moderate Buy" and a consensus price target of $359.96. Insider transactions at JPMorgan Chase & Co. In other JPMorgan Chase & Co. news, insider Robin Leopold sold 2,500 shares of the stock in a transaction dated Thursday, September 10th. The shares were sold at an average price of $352.81, for a total value of $882,025.00. Following the completion of the transaction, the insider directly owned 71,047 shares of the company's stock, valued at approximately $25,066,092.07. This trade represents a 3.40% decrease in their ownership of the stock. The sale was disclosed in a filing with the SEC, which is accessible through the SEC website. The transaction was executed under a pre-arranged Rule 10b5-1 trading plan. Company insiders own 0.41% of the company's stock. JPMorgan Chase & Co. profile. JPMorgan Chase & Co is a global financial services company headquartered in New York City. Through its businesses, the company provides banking, lending, payments, investment banking, asset management and wealth management services to consumers, businesses, institutional clients and governments. The company operates through four primary business areas: Consumer & Community Banking; Commercial & Investment Banking; Asset & Wealth Management; and Corporate. Its offerings include deposit accounts, credit cards, mortgages, auto loans, business banking, commercial lending, treasury services, investment banking, securities trading, investment management and private banking. JPMorgan Chase serves customers in the United States and maintains operations and client relationships across numerous international markets. Want to see what other hedge funds are holding JPM? Visit HoldingsChannel.com to get the latest 13F filings and insider trades for JPMorgan Chase & Co. (NYSE:JPM - Free Report). This instant news alert was generated by narrative science technology and financial data from MarketBeat in order to provide readers with the fastest reporting and unbiased coverage. Please send any questions or comments about this story to [email protected]. Before you consider JPMorgan Chase & Co., you'll want to hear this. MarketBeat keeps track of Wall Street's top-rated and best performing research analysts and the stocks they recommend to their clients on a daily basis. MarketBeat has identified the five stocks that top analysts are quietly whispering to their clients to buy now before the broader market catches on... and JPMorgan Chase & Co. wasn't on the list. While JPMorgan Chase & Co. currently has a Moderate Buy rating among analysts, top-rated analysts believe these five stocks are better buys. Continue following MarketBeat

Thunes

Network Operations Center Agent - Optimisation Analyst

About the job