Full-Time

Operational Analysis Lead

Confirmed live in the last 24 hours

Wing

Wing

1,001-5,000 employees

Mobile banking and payment app in Cambodia

AI & Machine Learning
Robotics & Automation
Financial Services
Data & Analytics

Senior, Expert

Palo Alto, CA, USA

Required Skills
Communications
Management
Data Analysis
Requirements
  • Bachelor's or Master's degree in Computer Science, Computer Engineering, or a relevant technical field
  • 15+ years of experience in operational analysis, data science, systems engineering, or a related role, preferably in the autonomous systems, aerospace, or logistics sectors
  • 7+ years of people management experience
  • Proven leadership skills with experience developing and managing teams in a highly technical environment
  • Highly proficient in software engineering and data analysis
  • Strong analytical and problem-solving skills, with a track record of leveraging data to inform operational strategies and decisions
  • Familiarity with the tools and methods of data science
  • Excellent communication and interpersonal skills, with the ability to work effectively across cross-functional teams and influence senior stakeholders
  • Familiarity with autonomous systems, robotics, or drone technologies
  • Familiarity with the aviation industry
  • Proficiency in analytical software tools and methodologies
Responsibilities
  • Lead operational analysis activities to help identify system requirements, constraints, shortcomings, and opportunities to elevate Wing’s drone delivery offering
  • Manage a team of engineering operations personnel who provide on-call support to business operations
  • Collaborate with engineering, product management, and field operations teams to translate operational insights into actionable system improvement requirements
  • Develop and implement analytical frameworks, tools, and methodologies to evaluate operational efficiency, system performance, and user experience
  • Recruit, manage and mentor a team of operational analysts with diverse backgrounds and experience, fostering a culture of innovation, collaboration, and continuous improvement
  • Conduct business risk assessments and scenario analysis to anticipate and mitigate potential operational challenges
  • Present findings and recommendations to senior management and stakeholders, influencing decision-making processes and strategic direction
  • Stay abreast of industry trends, emerging technologies, and regulatory changes that may impact operational strategies
  • Employ data science to develop monitoring and alerting for the behavior of the system

Wing Bank excels in promoting financial inclusion in Cambodia through its innovative Wing Money App. This platform offers secure fund transfers, retail payments via WingPay, and access to its e-commerce platform, WingMall, partnering with global financial leaders such as Mastercard and Visa. These collaborations, coupled with its dedication to serving the unbanked and under-banked population, make it an exemplary workplace for those passionate about leveraging technology to drive social change.

Company Stage

N/A

Total Funding

N/A

Headquarters

Phnom Penh, Cambodia

Founded

2009

Growth & Insights
Headcount

6 month growth

5%

1 year growth

16%

2 year growth

36%