Full-Time
Device protection and tech support provider
$17/hr
Bountiful, UT, USA
In Person
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Asurion provides protection plans and tech support for a wide range of consumer electronics and appliances. Customers buy protection plans, and when a device is lost, stolen, or damaged they file a claim; Asurion arranges repair or replacement, often within one business day, through a network of service partners. The company differentiates itself with large-scale partnerships with wireless carriers, retailers, and pay-TV providers, offering coverage across many devices and fast turnaround times along with added services like roadside assistance. Its goal is to provide affordable, reliable protection and support for consumer technology worldwide by leveraging its partner network to reach a vast customer base and quickly resolve device issues.
Company Size
10,001+
Company Stage
Debt Financing
Total Funding
$4.3B
Headquarters
Nashville, Tennessee
Founded
1994
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Health Insurance
401(k) Retirement Plan
Wellness Program
Asurion appoints Kausik Rajgopal President, Chief Revenue Officer to accelerate growth. Jun 17, 2026, 09:00 ET Former PayPal and McKinsey executive to lead global revenue strategy, deepen strategic partnerships, and expand the company's reach into new verticals NASHVILLE, Tenn., June 17, 2026 /PRNewswire/ - Asurion, the global leader in technology care, support, and protection, today announced the appointment of Kausik Rajgopal as President, Chief Revenue Officer, effective June 22, 2026. Rajgopal will report directly to Chief Executive Officer Guru Gowrappan and oversee Asurion's global revenue organization, leading the company's client and partner growth strategy. The appointment comes as Asurion continues to expand its capabilities across technology care, connected devices, and the broader technology ecosystem within the modern home. In this role, Rajgopal will focus on deepening engagement with Asurion's existing mobile and retail partners while expanding the company's presence with new partners and in adjacent verticals. "Kausik joins Asurion at a pivotal moment as we expand our reach across the connected technology ecosystem and deepen our relationships with partners around the world," said Guru Gowrappan, Chief Executive Officer of Asurion. "He brings a rare combination of commercial leadership and deep partnership expertise. His experience building and scaling high-growth businesses and creating value through complex partnerships will help advance Asurion's ambition to redefine tech care." Rajgopal brings more than 25 years of experience building businesses, forging strategic enterprise partnerships, and leading large-scale business transformation across the technology and financial services sectors. Most recently, he served as Executive Vice President of Strategy, Corporate Development & Partnerships at PayPal, where he led key partner relationships globally. Prior to PayPal, Rajgopal spent two decades at McKinsey & Company, where he led the firm's global Payments & Fintech Practice and partnered with clients on new product propositions, commercial growth, and IPO readiness. As Managing Partner for the Silicon Valley, West Coast, and U.S. offices, he deepened and extended enterprise relationships with Fortune 1000 clients to grow the firm. "Asurion has built an exceptional business with a unique position at the center of the technology ecosystem in the modern home," said Rajgopal. "The opportunity to help shape the next phase of growth, strengthen partnerships, and expand the value we deliver to customers and clients is incredibly exciting. I look forward to working with Guru and the Asurion team to build on this strong momentum." About Asurion Asurion is the leading global tech care company providing protection, repair, replacement, and 24/7 support for all the technology in consumers' lives. With thousands of experts ready to help whenever and wherever, Asurion proudly cares for millions of customers with thousands of different devices. Asurion provides world-class customer experiences that keep tech running. As the Chief Technology Officer of the home(TM), we deliver seamless, intelligent care for nearly every connected device in the home - from phones to major appliances and everything in between. Asurion is ready to help however you need it - online, over the phone, in your neighborhood, or even at your doorstep. We are a partner to the largest enterprise brands, serving over 100 clients. For more information, visit asurion.com. SOURCE Asurion
Walmart Canada offers free extended warranty for some electronics - walmartcanada.ca. Walmart Canada has introduced a free extended warranty program for select electronics, offering two years of coverage and 24/7 tech support through a partnership with Asurion. The initiative enhances value by bundling post-purchase support into the product price, simplifying protection for customers. * Built-in value proposition: Walmart Extended Care adds a free extra year of warranty and support, strengthening the appeal of electronics purchases. * Always-on tech support: Customers gain access to 24/7 bilingual assistance and streamlined claims, improving the ownership experience. * Service-driven differentiation: The program reflects a broader strategy to enhance customer loyalty through integrated services and post-purchase support.
Asurion launches NEXT event series, provides update on growth strategy. PR Newswire Today at 9:00am PDT Event series spotlights innovation and capabilities enabling more seamless, connected experiences for the modern home NASHVILLE, Tenn., May 20, 2026 /PRNewswire/ - Asurion, the global leader in technology care, support, and protection, today launched Asurion NEXT, a new event series designed to showcase the innovation, platforms, and capabilities driving more seamless, connected experiences for the modern home and powering the company's next phase of growth. "As technology has become more essential to how people live, it is also becoming more complex, fragile, and interdependent," said Guru Gowrappan, Chief Executive Officer of Asurion. "At Asurion NEXT, we demonstrate how our technology works seamlessly so people can live without interruption. With AI as our foundation and expansion into new verticals, our strategy is focused on delivering simpler experiences for customers across the full technology ecosystem and creating more value for our partners through connected, end-to-end support." The inaugural NEXT event brought together teams from across the company to show how Asurion is evolving its model to meet changing customer expectations, moving beyond traditional protection programs toward more integrated, end-to-end experiences that span setup, support, and repair. Through demonstrations, conversations, and real customer scenarios, Asurion brought to life how it is: * Connecting experiences across the full device lifecycle * Embedding AI to deliver more personalized support * Building unified platforms that enable simpler, more seamless interactions Looking ahead, the bi-annual NEXT event series will continue to highlight progress against Asurion's strategy and how the company is delivering meaningful impact for customers and partners. A Clear Path to Accelerated Growth At the event, Gowrappan also provided an update on the company's growth strategy, focused on: * Expanding routes to market through deeper, more integrated partnerships across the technology ecosystem * Evolving Asurion's product portfolio to deliver simpler, faster, and more connected customer experiences * Extending capabilities across the full lifecycle of technology ownership * Leveraging AI as a core differentiator to enable more intelligent, seamless support Since joining in October 2025, Gowrappan has accelerated Asurion's next phase of growth by aligning the company around a more connected, customer-centric model and investing in the platforms and capabilities needed to support it at scale. In December 2025, the company announced the planned acquisition of Domestic & General, one of the largest appliance care providers across the UK and Europe, extending Asurion's reach across the full technology and appliance ecosystem. The company also recently signed a major partnership with a global OEM, extending Asurion's tech care capabilities into the consumer PC category, a large and growing market with tens of millions of active devices in the U.S. "Our strategy reflects our commitment to delivering meaningful outcomes for both our customers and our partners," added Gowrappan. "Asurion NEXT was launched to showcase all of our progress and demonstrate that we are not just evolving our business, we are building the platform that will shape the future of tech care." About Asurion Asurion is the leading global tech care company providing protection, repair, replacement, and 24/7 support for all the technology in consumers' lives. With thousands of experts ready to help whenever and wherever, Asurion proudly cares for millions of customers with thousands of different devices. Asurion provides world-class customer experiences that keep tech running. As the Chief Technology Officer of the home(TM), we deliver seamless, intelligent care for nearly every connected device in the home - from phones to major appliances and everything in between. Asurion is ready to help however you need it - online, over the phone, in your neighborhood, or even at your doorstep. We are a partner to the largest enterprise brands, serving over 100 clients. For more information, visit asurion.com. SOURCE Asurion This is a paid placement. For further inquiries, please contact PR Newswire directly.
Asurion strengthens PH presence with major Cebu expansion. May 8, 2026 Asurion, a global leader in technology care and support services, officially inaugurated its newest customer solutions center in Cebu City on Thursday, marking a significant investment in the Philippines and reinforcing the country's position as a key hub for global tech-enabled services. The new facility located Bonifacio District along F. Cabahug Street, is expected to generate approximately 2,000 jobs over the next two years. The expansion will support a wide range of roles, including customer experience, technical support, and back-end digital services. The opening ceremony was attended by Asurion's Chief Executive Officer, alongside senior leaders from its global and Philippine operations, as well as local government officials and representatives from the business and community sectors. The event featured a press conference, executive remarks, a ceremonial blessing of the facility and ribbon-cutting, and a walkthrough showcasing the center's capabilities and workplace environment. Asurion serves millions of customers worldwide, offering support, repair, and replacement services for mobile devices, electronics, and connected technologies. The company's continued expansion in the Philippines highlights its long-term strategy to scale operations in markets with strong talent pipelines and a competitive service ecosystem. Industry observers note that Cebu remains a strategic location for business process outsourcing and technology-driven services, with its skilled workforce and growing infrastructure making it attractive for multinational firms seeking to diversify operations outside traditional Metro Manila hubs. The Cebu launch underscores Asurion's sustained investment in the country, not only in terms of infrastructure but also in job creation and workforce development. The move is expected to contribute to regional economic activity while strengthening the Philippines' standing in the global digital services industry.
HireRight appoints John Peek as EVP, Product and Strategy. HireRight, a leading provider of global background screening services and workforce solutions, announced the promotion of John Peek to Executive Vice President, Product and Strategy, effective immediately. "John has quickly made a meaningful impact across multiple areas of the business and brings a strong combination of strategic thinking and operational execution," said HireRight President and CEO, Euan Menzies. In this role, Peek will lead HireRight's Product, Strategy, Enterprise Program Management Office (EPMO), and Customer Service teams, strengthening collaboration across the business to ensure alignment of priorities, improve delivery, and support the company's broader transformation efforts. Peek previously served as HireRight's Senior Vice President, Enterprise Strategy and PMO, making a significant impact across the business by contributing to key strategic initiatives and helping drive operational alignment. "John has quickly made a meaningful impact across multiple areas of the business and brings a strong combination of strategic thinking and operational execution," said HireRight President and CEO, Euan Menzies. "As we move into our next phase of execution, he is the right leader to bring our Product, Strategy, and delivery teams together to accelerate momentum and enhance how we deliver value to customers." Prior to joining HireRight, Peek served as an Operating Executive for the Solen Software Group and previously held executive-level positions at Asurion, with leadership roles in operations, supply chain and planning, and program management strategy and analysis. He also spent nearly three years at Alphabet Inc., where he led cross-functional go-to-market planning as their head of sales strategy and operations. "As we work to transform how we deliver value to customers, closer partnership between Product, Strategy, and EPMO is critical to ensuring alignment, execution, and impact," said Peek. "By bringing these teams together, we will drive better collaboration, stronger delivery, and improved outcomes for our customers."