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Jakala

Data-driven AI marketing and analytics solutions

Senior Manager Telco

Strategy & Management ConsultingConfirmed live in the last 24 hours
Full-timeRome, Metropolitan City of Rome Capital, Italy€55k - €85k /yr

About the Job

Requirements

  • Have 7–8 years of experience at consulting or services companies in the telecommunications sector, with a strong understanding of the sector's dynamics and customer needs.
  • Have solid experience in core Sales and Marketing areas, including Customer Experience Management, loyalty, Customer Relationship Management, campaign automation, lead management and/or network development, digital and media.
  • Demonstrate commercial acumen and the ability to act as a trusted advisor to clients and internal stakeholders.
  • Have excellent communication skills and a strong client orientation for interacting successfully with internal and external stakeholders.
  • Have excellent knowledge of English.

Responsibilities

  • Support the implementation of commercial and growth strategies for telecommunications clients, translating market insights and business objectives into concrete, sustainable operational plans.
  • Lead projects end to end, coordinating multidisciplinary internal and external teams and ensuring adherence to timelines, costs, key performance indicators and expected quality.
  • Prepare and present value propositions and consulting solutions, including basic market analyses, business cases and performance indicators, to support client decisions and development initiatives.
  • Support clients throughout project phases, from initial analysis and solution design through implementation, ensuring clarity, shared understanding and informed decision-making.
  • Contribute to improving commercial models and go-to-market methodologies by offering practical suggestions and expertise to strengthen growth and customer retention.
  • Promote team growth through mentoring and skills development.

About the Company

Jakala

Data-driven AI marketing and analytics solutions

JAKALA helps clients improve marketing and customer engagement by using data, AI, and creative expertise across strategy, technology, and operations. It works by integrating client data with media channel management to produce data-driven insights and AI-powered activations that optimize marketing plans and ROI. It differentiates itself with an end-to-end approach—from data governance and insights to activation and media management—strengthened by acquisitions like ClaraVista and GotU to broaden AI and digital media capabilities. The goal is to deliver meaningful, lasting impact by helping clients understand their customers, engage them effectively, and achieve higher returns on marketing investments.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$49.5M
Headquarters
Milan, Italy
Founded
2000

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