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The AA

Provides roadside assistance and motoring services

Vehicle Mechanic / Technician

Automotive Mechanical Repair & MaintenanceUpdated on Nov 12
Full-timeDartford, UKNo salary listedIn-person

About the Job

Requirements

  • NVQ Level 2 in Vehicle Maintenance and Repair, an equivalent qualification, or significant hands-on experience working within the motor trade.
  • Strong servicing, maintenance, repair, and diagnostic skills.
  • A practical, problem-solving approach to identifying faults and completing effective repairs.
  • A customer-focused approach and confidence explaining technical information clearly.
  • A full Manual Category B driving licence with 6 points or fewer.

Responsibilities

  • Complete servicing, maintenance, diagnostics, and repairs to help keep customers’ vehicles safe, reliable, and roadworthy.
  • Investigate faults and identify effective repair solutions using technical expertise and specialist diagnostic equipment.
  • Carry out vehicle health checks and explain findings clearly to help customers understand the work their vehicle needs.
  • Create short presentation videos for vehicle health checks so customers receive clear, accessible explanations of key findings.
  • Keep customers informed throughout their visit, translating technical information into straightforward updates and supporting a positive customer experience.
  • Continue developing technical capability through supported training, including MOT Licence, ADAS, and Hybrid & EV Level 2/3 development.

Desired Qualifications

  • An MOT Licence; funded training is available for candidates who do not already hold one.

About the Company

The AA

Provides roadside assistance and motoring services

The AA is a UK motoring organization offering roadside assistance, breakdown cover, car services, and travel planning. It provides roadside patrols, repairs, insurance, membership benefits, and online tools for route planning and hotel recommendations. It sets itself apart from rivals with its long history, breadth of travel services beyond roadside help, and a history of ownership changes. Its goal is to help drivers and travelers by delivering dependable on-road support and practical trip planning.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Basingstoke, United Kingdom
Founded
1905

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