MPSW

Sells heating, cooling and building control equipment

Senior HVAC Service Technician

HVAC & Building SystemsConfirmed live in the last 24 hours

Full-timePhoenix, AZ, USA$40 - $48 /hr

About the Job

Requirements

A high school diploma or equivalent is required.
Five to 15 years of experience working as a Service Technician in a commercial heating, ventilation, and air conditioning environment is required.
A valid driver’s license with a good driving record is required, and the candidate must be at least 25 years old for insurance purposes.
Current HVAC certification and OSHA 10 training are required.
Operating knowledge of Microsoft 365 and working proficiency with a handheld computer such as a smartphone or iPad are required.
Advanced skill performing electrical inspections, start-ups, repairs, and service contract maintenance is required.
Experience with multiple manufacturer software systems, such as ABB, Wattmaster, MCS, Trane, Carrier, and JCI, is required.
The ability to work in varied conditions, including mechanical equipment rooms with noisy operating equipment, extreme weather, risk of high-voltage electrical shock, and elevated heights, is required.
The ability to climb, crawl, stoop, and kneel, and to regularly lift or move up to 50 pounds and frequently lift or move up to 75 pounds, is required.
The ability to work independently with minimal supervision and balance multiple and varied duties is required.
The ability to travel for out-of-town projects and training is required.
The ability to read and comprehend simple instructions, short correspondence, and memos, and to write correspondence, is required.
The ability to present information effectively in one-on-one and small-group situations to customers, clients, and other employees is required.
The ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, compute rates, ratios, and percentages, and draw and interpret graphs is required.
The ability to apply common-sense understanding to written, oral, or diagram-based instructions and address problems involving several concrete variables in standardized situations is required.
The role requires physical ability to operate a computer keyboard and reach with hands and arms, as well as regularly stand, walk, sit, climb or balance, and stoop, kneel, crouch, or crawl. Close, distance, and peripheral vision, depth perception, and the ability to adjust focus are also required.

Responsibilities

Provide preventative maintenance for customers under contract with MPSW Service.
Diagnose and repair HVAC equipment.
Perform basic HVAC maintenance, including filter changes, coil cleaning, and chiller tube brushing.
Determine the parts and materials needed to complete projects.
Use digital multimeters, refrigerant gauges, and other tools to troubleshoot HVAC equipment.
Operate refrigerant handling and recovery equipment.
Operate a torch and braze refrigerant piping and components.
Accurately report detailed information to the supervisor.
Travel for service work and manufacturer training.
Advise owners or representatives about preventative maintenance inspections performed and corrective actions to take.
Suggest additional services that benefit customers.
Work in a team-based environment to share information and workload while ensuring customer satisfaction.
Submit required paperwork to the Service Coordinator in a timely manner.
Work safely and ensure that safety measures are followed at all times.
Work in a field environment at multiple customer sites daily.
Work overtime and weekends as required.

For over 45 years, MPSW has been a trusted source for engineered HVAC solutions in Arizona. We represent top-tier manufacturers and provide technical sales support for nearly every system type—backed by expert design assistance, energy analysis, and application know-how.

At MPSW, we’re team-driven, service-focused, and always moving forward. If you're a self-starter who values collaboration and wants your work to make a real impact, you’ll fit right in here.

Senior Service Technician

Reports to: Service Manager

Location: Phoenix Market

FLSA Status: Non-Exempt

Pay Range: $40-$48 per hour

The Opportunity

We are seeking an experienced Commercial HVAC Senior Service Technician. This position requires an advanced skill level with performing electrical and mechanical inspections, start-up maintenance on the equipment we sell, repairs, and service contract maintenance. This is a full-time opportunity for an energetic go-getter. An ideal candidate will be customer service oriented and work well with others. Position requires a high level of correspondence with Project Managers, Service Coordinators and customers.

Responsibilities:

Provide high quality preventative maintenance for customers under contract with MPSW Service
Diagnose and repair HVAC equipment
Ability to perform basic HVAC maintenance including filter changes, coil cleaning and chiller tube brushing
Independently determine necessary parts and materials which will be needed to complete projects
Understands basic refrigeration and electrical
Uses digital multimeters, refrigerant gauges etc. for troubleshooting all types of HVAC Equipment
Ability to operate refrigerant handling/recovery equipment
Ability to operate torch and braze refrigerant piping/components
Accurately reports detailed information to Supervisor
Willingness to travel for both service and manufacturer training
Advises owner/representative of preventive maintenance inspections performed and corrective actions to be taken
Suggest additional services that are beneficial to customer
Works in a team-based environment to share information and workload while ensuring customer satisfaction
Submits required paperwork to Service Coordinator in a timely manner
Must work in a safe manner on a daily basis and ensure that all safety measures are taken at all times
Performs other duties as assigned.
Flexibility to work overtime/weekends, as required.

Qualifications:

High School Diploma or equivalent
Five to 15 years of experience working as a Service Technician in a commercial HVAC environment
Must have a valid driver’s license with a good driving record and be a minimum of 25 years of age for insurance purposes
Must have current HVAC certification and OSHA 10 Training
Operating knowledge of Microsoft 365 and working proficiency with handheld computer (i.e. Smartphone, iPad)
Advanced skill level performing Electrical inspections, startups, repairs and service contract maintenance
Experienced with multiple manufacturer software systems (i.e. ABB, Wattmaster, MCS, Trane, Carrier, JCI)
Ability to work in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, risk of electrical shock (high voltage), climbing/working at elevated heights, etc.
Must be able to climb, crawl, stoop, kneel and must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds
Ability to work independently with minimal supervision and balance requirements of multiple and varied duties
Must be able to travel for out-of-town projects and training

Other Skills & Abilities

Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Environmental Requirements

Will be required to work in a field environment, multiple customer sites on a daily basis.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

MPSW is an Equal Opportunity Employer

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.

Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.

About the Company

MPSW

Sells heating, cooling and building control equipment

MPSW sells commercial heating, cooling, plumbing and building control equipment to owners, architects, consulting engineers and mechanical contractors across the Southwest. As a manufacturers' representative, it matches building projects with equipment from outside producers rather than making the systems itself. Its sales engineers assist with equipment selection and energy analysis, while service and parts teams handle startup, repairs and replacement components throughout a system's working life. The business earns revenue from equipment and parts sales alongside technical service work. MPSW was founded in 1978 and is headquartered in Phoenix, Arizona.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Phoenix, AZ
Founded: 1978

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