All Accor

Global hotel management, franchising, loyalty program

Doorman

Hotel Guest ServicesConfirmed live in the last 24 hours

Full-timeMumbai, Maharashtra, IndiaNo salary listedIn-person

Greet and welcome all guests at the main entrance.
Monitor and ensure smooth traffic flow at the driveway by directing cars and coaches accordingly.
Report incidents and accidents at the driveway and redirect traffic flow when required.
Assist guests with taxi requests and with loading, unloading, and tagging luggage from taxis or luggage vans.
Coordinate parking lots for VIP guests and ensure that they are duly received.
Work hand in hand with car valets to ensure smooth traffic flow.
Provide accurate information about shuttle and taxi booking charges to guests.
Provide directions, information, and assistance to guests as required.
Maintain general cleanliness of the entrance and main door areas and ensure that they are free of obstacles.
Stay informed about the day's events and daily hotel activities.
Remember individual guests' names, especially VIP, repeat, and long-staying guests, and routinely greet guests passing through the lobby to provide personalized service.
Alert Security or the Duty Manager about suspicious persons or articles.
Assist the Bellman with luggage duties when required.

Operation

Monitor and ensure smooth traffic flow at the driveway by directing cars and coaches accordingly

Report on incidents/accidents at driveway and redirect traffic flow when required

Assist guests with taxi requests and in loading, unloading and tagging of luggage for from taxi or luggage van

Be well versed with all shuttle and taxi booking charges to provide accurate information to guests

Maintain general cleanliness of the entrance and main door areas, ensure that they are free of obstacles

Try to remember individual guests’ names especially VIP, repeat and long staying guests. Routinely greet guests as they pass through the lobby to extend a personalized service