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Assort Health

AI-powered healthcare call center automation

Product Designer

Product DesignUpdated on Nov 7
Full-timeHybrid

About the Job

Requirements

  • At least 3 years of experience designing and shipping production-ready digital products in B2B SaaS.
  • Experience designing for multiple user personas across different surfaces, ideally in an AI-driven context involving high stakes and complexity.
  • A proven track record building products that drive user growth and commercial success.
  • A portfolio showing comprehensive flows, edge cases, varied states, scalable components, and interaction design across different user types.
  • Comfort working amid early-stage ambiguity, making quick decisions, seeking feedback proactively, iterating rapidly, and handing off work clearly.
  • Deep Figma fluency, including extensive use of auto-layout and components.
  • Ability to incorporate AI tools into daily workflows across user research, storytelling, and UI copy.
  • Familiarity with vibe-coding or prototyping tools such as Figma Make and Cursor, and comfort working across design and development.

Responsibilities

  • Own end-to-end product design in a zero-to-one environment, influencing the roadmap, defining experiences, and shipping quickly while maintaining craft.
  • Design AI-native experiences for internal operators, clinic users, and patients, accounting for their different needs, contexts, and levels of technical fluency.
  • Leverage, maintain, and scale the design system to drive consistency across products and touchpoints.
  • Set and maintain UI/UX quality standards, partnering with Product and Engineering to iterate quickly, prioritize user value, and continuously improve quality.

Desired Qualifications

  • Startup experience is strongly preferred.
  • Experience as an early design hire or founding designer at a startup.

About the Company

Assort Health

AI-powered healthcare call center automation

Assort Health provides AI-powered call center support for healthcare providers, automating tasks like scheduling, follow-ups, prescription refills, and eligibility checks to improve efficiency and patient experience. The AI assistant works within the provider’s workflow, handling real-time changes and coordinating with patients and clinicians, while continuously monitoring quality to maintain service integrity. It integrates with healthcare systems using open standards like HL7, FHIR, and CSV and is offered as a subscription with tailored implementation plans. Its goal is to reduce staffing pressure, improve call resolution rates, and deliver a more patient-centric experience by automating administrative work and optimizing scheduling.

Company size
201-500
Company stage
Series C
Total funding
$221.5M
Headquarters
San Francisco, CA
Founded
2023

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