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Trail

Digital operations platform for hospitality checklists

Strategic Account Executive

Account ExecutiveConfirmed live in the last 24 hours
Full-timePalo Alto, CA, USA

About the Job

Requirements

  • At least 5 years of professional experience, including 2 years in a closing or consulting role.
  • Experience managing multiple stakeholders and leading conversations with C-level executives and VPs.
  • Ability to quickly understand a business, identify a prospect’s challenges, and translate them into opportunities for AI.
  • Ability to navigate complex organizations, identify decision-makers, and develop long-term customer relationships.

Responsibilities

  • Own strategic enterprise opportunities through discovery, technical validation, procurement, negotiation, and close, with sales cycles typically lasting 6 to 9 months.
  • Build relationships with C-suite executives, VPs, and senior decision-makers across IT, Operations, Finance, and business units.
  • Understand each customer’s priorities, identify high-value use cases, and connect Trail’s capabilities to a credible business case.
  • Build consensus across business sponsors, technical teams, security, procurement, and other stakeholders involved in the buying decision.
  • Lead account planning and develop opportunities to expand Trail across existing Fortune 1000 customers.
  • Partner with Solutions Engineering on enterprise architecture, integrations, and technical validation.
  • Navigate security reviews, compliance requirements, and complex procurement processes while keeping the customer’s decision criteria and next steps in focus.

Desired Qualifications

  • Experience selling at an early-stage startup scaling from 1 to 10 or more.
  • Experience in consulting or investment banking.
  • Ability to hold basic technical conversations with customers and internal teams.

About the Company

Trail

Digital operations platform for hospitality checklists

Trail provides a digital operations platform for hospitality to replace paper-based processes, centered on a smart checklist that guides daily tasks like food safety and opening/closing checks. It works by prompting the right team member at the right time, logging every completed action to support accountability, audits, and inspection readiness, and offering features such as custom tasks, record logs, audits, dashboards, corrective actions, and real-time alerts, plus an AI Copilot for policy questions. It differentiates itself by targeting multi-site hospitality operations with a clear path from paper to digital workflow, comprehensive audit and compliance tools, and scalable pricing based on active sites with unlimited users. Trail aims to boost operational efficiency, consistency, and compliance across hospitality teams by replacing manual paperwork with an integrated, data-driven system.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
San Francisco, CA
Founded
2026

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