Danish-speaking Customer Service Agent

Danish-speaking Customer Service Agent for Mercedes Team in Crete

Next Job Abroad · Chania, Greece · Full-time · Posted 2026-01-14

Workplace: on_site

Department: Andrea Skjerve

Description

Live & work in Athens, Greece

Location: Athens (on-site)

Are you passionate about the online world and have a sharp eye for detail? Would you like to live in Athens, Greece, while working in an international and fast-growing digital environment?

On behalf of our client, we are looking for Danish-speaking Social Media Content Moderators to join a growing team based in Athens. In this role, you’ll help ensure a safe, high-quality online experience by reviewing and moderating digital content for a global platform.

This is an excellent opportunity for someone who wants to work abroad, gain experience within social media, online safety and digital platforms, and enjoy life in one of Europe’s most vibrant capitals.

Please note that not all positions within this company will be for this specific brand, as assignments may vary. However, the customer support role and responsibilities will be more or less the same. Feel free to apply and/or contact me at [email protected], and we will find the position that suits you best.

Why Athens?

Athens offers a unique mix of:

• Mediterranean lifestyle with sunshine most of the year 
• Affordable living compared to Northern Europe
• Rich history, culture and food scene
• Buzzing nightlife and strong international community
• Easy access to Greek islands for weekend getaways

You’ll live where history meets modern city life.

Your role

• Review and categorize social media content based on internal guidelines
• Ensure content complies with platform policies and quality standards
• Make balanced and objective decisions to support a safe online community
• Help create a positive user experience for both individuals and businesses
• Apply content policies consistently and accurately
• Assist users via chat, email or phone (depending on project needs)
• Identify workflow inefficiencies and suggest improvements
• Follow internal procedures and moderation guidelines

Requirements

• Fluent Danish (spoken & written)
• Very good English
• Strong attention to detail and ability to work with sensitive content
• Excellent communication and problem-solving skills
• Comfortable using Windows OS, internet tools and MS Office
• Ability to work both independently and as part of a team
• Professional judgment and the ability to separate personal opinions from policies
• Previous experience in content moderation, social media or customer support is a plus
• A proactive mindset and willingness to learn

Benefits

• On-site position in Athens, Greece
• Full relocation support (flight, temporary accommodation & housing assistance)
• Competitive monthly salary plus 2 additional salaries per year
• Paid training and onboarding
• Health insurance and additional benefits
• International work environment with colleagues from all over Europe
• Free online Greek language courses
• Modern offices with comfortable break areas
• Career development opportunities and internal growth
• Social events and community initiatives

This role is ideal if you’re looking to work abroad in Greece, start or continue a career in social media and digital content, and be part of a truly international team.

Ready to take the step and move to Athens?
Apply today!

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