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Zendesk

Subscription CRM software for customer service

Business Development Representative - French

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeLisbon, PortugalNo salary listed

About the Job

Requirements

  • Be a native French speaker and fluent in spoken and written English.
  • Have a minimum of 6 months of experience in a sales-related environment.
  • Have solid business experience; SaaS sales experience is preferred.
  • Have a bachelor's or master's degree; the degree is preferable.
  • Be able to work in the Lisbon office on Tuesdays, Wednesdays, and Thursdays.

Responsibilities

  • Drive new business as a key member of the sales team and deliver the strategy for the region.
  • Manage an outbound pipeline of leads and provide a high-quality customer experience.
  • Prospect into cold accounts and new groups and divisions of existing customers.
  • Generate high-value pipeline through strategic and targeted prospecting into start-ups, unicorn businesses, and enterprise businesses.
  • Source new leads using social tools.
  • Meet sales targets and performance metrics.
  • Represent the brand while building an outstanding customer experience.

Desired Qualifications

  • SaaS sales experience.

About the Company

Zendesk

Subscription CRM software for customer service

Zendesk provides cloud-based customer service and support software that helps businesses manage customer interactions. It offers a suite of tools (ticketing, live chat, analytics) as part of a subscription-based CRM platform designed to streamline support workflows across industries. The product works as a scalable cloud solution: organizations choose pricing tiers, implement ticketing and chat in their support channels, track performance with analytics, and use training and certification resources to maximize use. What sets Zendesk apart is its broad, adaptable platform tailored for companies from startups to enterprises, extensive integrations, and a clear focus on service-first CRM, with a recurring revenue model built on subscriptions. The company’s goal is to help organizations improve customer service operations, boost efficiency, and enhance customer satisfaction and loyalty by making support processes easier to manage.

Company size
5,001-10,000
Company stage
Acquired
Total funding
$185.5M
Headquarters
San Francisco, CA
Founded
2007

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