Ernst & Young

Global professional services: consulting, assurance, tax

Business Consulting - Process Support Manager

Operations & Supply Chain ConsultingUpdated on Nov 14

Full-timeBangkok, ThailandNo salary listedIn-person

About the Job

Requirements

Seven to twelve years of experience in process management or operations roles.
Strong understanding of process improvement methodologies, such as Lean and Six Sigma.
Stakeholder management and change management skills.

Responsibilities

Define and govern process support frameworks and standards.
Oversee process performance, key performance indicators, and compliance.
Lead process optimization and continuous improvement initiatives.
Manage cross-functional stakeholders and dependencies.
Ensure process risks and issues are identified and mitigated.
Coach and develop process support teams.

Job Title: Process Support Manager

Role Overview

The Process Support Manager leads process support activities to ensure operational efficiency, consistency, and continuous improvement across business functions.

Key Responsibilities

Define and govern process support frameworks and standards
Oversee process performance, KPIs, and compliance
Lead process optimization and continuous improvement initiatives
Manage cross-functional stakeholders and dependencies
Ensure process risks and issues are identified and mitigated
Coach and develop process support teams

Qualifications & Skills

7–12 years of experience in process management or operations roles
Strong understanding of process improvement methodologies (Lean, Six Sigma, etc.)
Excellent stakeholder and changing management skills

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Shape the future with confidence

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

About the Company

Ernst & Young

Global professional services: consulting, assurance, tax

EY (Ernst & Young) provides professional services at a global scale, offering consulting, assurance, tax, and transaction advisory services. It serves clients across industries such as technology, media, real estate, hospitality, and construction. Instead of selling a single product, EY works with clients through tailored engagements where cross-disciplinary teams analyze challenges, design strategies, perform audits, help with tax planning, and assist with mergers or divestitures. What sets EY apart is its worldwide reach and integrated service model, industry-specific expertise, and focus on responsible business practices like sustainability, cybersecurity, and workforce flexibility. EY’s goal is to help organizations improve performance, manage risk, and achieve sustainable growth while building a better working world.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Boston, MA
Founded: 1991

Recently Posted Jobs

Explore more opportunities at Ernst & Young

See more jobs