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Alter Domus

Fund administration and corporate services provider

Project Management Senior Officer

Project ManagementUpdated on Nov 14
Full-timeTaguig, Metro Manila, PhilippinesHybrid

About the Job

Requirements

  • A bachelor's degree in Business, Finance, Operations, Engineering, or a related field is required; an MBA or equivalent is an advantage.
  • A project management certification such as CAPM or PMP (in progress), PRINCE2 Foundation or Practitioner, Agile or Scrum, or Six Sigma Green Belt is preferred.
  • Overall 8–13 years of experience in the back-office, BPO, or Financial Services domain.
  • 4–7 years of project management and execution experience, running projects or workstreams independently in a project, PMO, or transition role.
  • Exposure to transitions, work transfers, process migrations, or change programmes in a global delivery or captive-centre environment is strongly preferred; US/EMEA or multi-geography stakeholder experience is an advantage.
  • Advanced Excel skills, including pivots, lookups, and data modelling, and Power BI experience for KPI dashboards and portfolio reporting; strong PowerPoint skills for executive-ready status packs.
  • Hands-on experience with project management and collaboration tools such as Jira, Confluence, SharePoint, MS Teams, MS Project, or equivalent planning tools.
  • Working knowledge of project management methodologies (waterfall, agile, hybrid) and of RAID, RACI, and toll-gate or decision-gate governance.
  • A basic understanding of technology, application, and access or infrastructure dependencies on business projects is helpful.
  • Strong planning, organising, and analytical skills, including the ability to turn fragmented inputs into a clear plan, clean data, and actionable insight.
  • Working understanding of Project, Change, and Transition Management frameworks, principles, and best practices, with the discipline to apply them consistently.
  • High attention to detail and ownership, following actions, evidence, and sign-offs through to closure without being chased.
  • Adaptability and composure in ambiguous, fast-changing environments with evolving stakeholders and requirements.
  • Clear, confident written and verbal communication for cross-cultural and cross-functional stakeholder groups, including senior audiences.
  • Ability to collaborate proactively with Project Managers and the Head of Projects and constructively challenge where data indicates a different conclusion.

Responsibilities

  • Independently manage assigned low-to-medium complexity projects, such as Transition Lite work transfers, single-workstream change or process-improvement initiatives, and ad hoc GCD initiatives, from discovery through closure using the SWAT and Toll Gate frameworks.
  • Act as the delivery partner to a Project Manager on large or critical Transition and Transformation projects, owning defined workstreams, deliverables, and follow-ups end to end.
  • Build and maintain integrated project plans, milestone schedules, and detailed transition plans with deliverables, dates, and named owners, keeping them baselined and current as scope evolves.
  • Track delivery against scope, schedule, and success criteria; flag variances early to the Project Manager or Head of Projects and propose corrective actions.
  • Own toll-gate evidence packs for assigned projects, tracking TG1/TG2/TG3 artefacts—including Transition Acceptance Forms, Regulatory & Client Consent assessments, Tech/IT inventories, KC/KT plans, training sign-offs, and Go-Live approvals—and ensure evidence is complete, filed, and signed off on time.
  • Prepare agendas, status packs, action logs, and decision logs for Tier 2 weekly tactical and Tier 3 operational governance forums, and facilitate Tier 3 forums for owned projects.
  • Maintain decision logs recording what was decided, by whom, when, and why, and follow through on resulting actions.
  • Contribute to Tier 1 monthly strategic oversight and PMO review packs by consolidating portfolio status, risks, escalations, and change requests.
  • Maintain RAID logs for assigned projects, categorising risks, assumptions/actions, issues, and dependencies by type and impact, and drive owners to closure.
  • Analyse trends across risks and issues to identify systemic blockers and cross-project dependencies, and present options to the Project Manager or Head of Projects.
  • Prepare escalation notes that state the blocker, impact, options, and required decision for the appropriate governance tier.
  • Co-create mitigation plans with Business Leads, Tech Leads, and cross-functional teams, including TA, Academy, IT, Risk, Legal & Compliance, and Control Tower.
  • Produce accurate, insight-led weekly project updates, executive dashboards, and consolidated GCD Projects weekly updates for the Head of Projects, Executive Sponsors, and Business and Tech Leads.
  • Define, collect, and analyse project KPIs, including timeline adherence, milestone delivery, hiring and onboarding progress, KC/KT scorecards, and controlled production results, and turn them into clear recommendations.
  • Support capacity and headcount reporting by tracking Budget-to-Hire, FTE moves across locations, and GCD location capacity utilisation with Control Tower and Workforce Planning.
  • Build and maintain Power BI and Excel dashboards and reporting templates to make portfolio reporting consistent, repeatable, and largely automated.
  • Coordinate day to day with Business Leads, Tech Leads, CD Leads, Transformation Leads, and cross-functional teams across global delivery locations to gather inputs, validate status, and close actions.
  • Maintain living stakeholder maps and RACI for assigned projects, identifying emerging stakeholders and adjusting engagement accordingly.
  • Draft project communications—including kick-off notes, status updates, change notices, and meeting minutes—for executive and operational audiences.
  • Surface business decisions to Business Leads and technical decisions to Tech Leads, while taking execution-level decisions independently within the agreed plan.
  • Support scope discovery and Control Tower intake by helping LoB/BPAs complete intake forms, documenting scope, assumptions, and impacted teams, and highlighting overlaps, gaps, or conflicts.
  • Log, assess, and track change requests, including impacts on timeline, effort, and headcount, and route them through the appropriate approval tier.
  • Track Knowledge Capture/Knowledge Transfer (KC/KT) execution, training completion, and access provisioning against transition plans from global high-cost locations to Client Delivery centres.
  • Prepare Go/No-Go readiness assessments and support post-project reviews, capturing lessons learnt and feeding them back into team frameworks, checklists, and templates.
  • Administer and continuously improve the team's project management toolset, including Jira boards and workflows, Confluence project spaces, SharePoint evidence libraries, and reporting templates.
  • Maintain the Transition Framework, Transition Checklist, SWAT templates, and Transition Acceptance Document templates, incorporating lessons learnt and stakeholder feedback.
  • Coach Project Officers on tools, templates, and governance standards, and review the quality of their trackers and reports.

Desired Qualifications

  • An MBA or equivalent is an advantage.
  • Project management certification such as CAPM or PMP (in progress), PRINCE2 Foundation or Practitioner, Agile or Scrum, or Six Sigma Green Belt.
  • Exposure to transitions, work transfers, process migrations, or change programmes in a global delivery or captive-centre environment is strongly preferred; US/EMEA or multi-geography stakeholder experience is an advantage.
  • A basic understanding of technology, application, and access or infrastructure dependencies on business projects is helpful.

About the Company

Alter Domus

Fund administration and corporate services provider

Alter Domus provides fund administration, corporate services, depositary services, transfer pricing, domiciliation and management company services to asset managers, lenders and asset owners, with a focus on private equity, real estate and debt capital markets. It works through a vertically integrated model with dedicated teams and technology across the value chain, supporting both stand-alone funds and large multi-jurisdictional funds via a global network of 35+ offices and 3,300+ employees. The company differentiates itself by combining deep alternative-investment knowledge with end-to-end service coverage, sector-specific expertise, and broad geographic reach tailored to its clients. Its goal is to help clients grow and operate more efficiently by providing comprehensive, hands-on, scalable solutions across jurisdictions and asset classes.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
Luxembourg, Luxembourg
Founded
2003

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