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Motel One

Budget design hotel chain offering value

Manager IT - Workplace & Microsoft

System AdministrationConfirmed live in the last 24 hours
Full-timeMunich, GermanyNo salary listed

About the Job

Requirements

  • At least 3 years of experience in IT workplace, end-user computing, or IT service management, ideally in a distributed, multi-site environment.
  • Demonstrated experience leading and developing external managed-service partners, including SLA negotiation, KPI monitoring, and escalation management.
  • Strong knowledge of Microsoft 365, including Exchange Online, Teams, SharePoint, OneDrive, Intune, Autopilot, and Entra ID / Azure AD.
  • Experience with modern device management across Windows, iOS, and Android using Intune, SCCM, or comparable toolsets.
  • Experience independently planning and controlling IT budgets for investments, licenses, and service providers.
  • Knowledge of business application and license management, as well as identity management solutions such as Entra ID, Active Directory, and single sign-on.
  • Sound foundational network knowledge, including WLAN, DHCP, DNS, and VPN, for collaboration with the network team.
  • Ability to apply and actively develop ITIL processes.
  • A structured, self-reliant, hands-on working approach that combines strategic perspective with operational detail.
  • Strong communication and stakeholder-management capabilities when working with business departments, partners, and IT colleagues.
  • Willingness to travel to hotel locations for acquisitions, openings, and projects.

Responsibilities

  • Own workplace operations and manage the managed-service partner, including SLA monitoring, KPI reporting, and escalation management.
  • Ensure service quality through regular service reviews, audits, and continuous process improvement.
  • Manage contracts and oversee tenders and service-provider negotiations.
  • Develop and maintain a consistent workplace standard across all locations, including device lifecycle and media technology.
  • Own the workplace roadmap, scout technologies, and introduce new solutions.
  • Own the Microsoft 365 environment, including Exchange Online, Teams, SharePoint, Intune, and Entra ID.
  • Manage license governance, feature rollouts, and evergreen management within the managed-service model.
  • Oversee identity management, VPN and remote access, archiving, and business application and license management.
  • Lead workplace projects and IT opening processes for hotel acquisitions and new builds.
  • Own the workplace-area budget, including investment and license planning.
  • Coordinate workplace and network matters with network colleagues, including WLAN, DHCP, VPN, and segmentation.
  • Contribute to cross-functional core IT projects involving security, identity, and onboarding.
  • Work flexibly remotely while spending about 50% of working time at the Munich head office and, as needed, at hotels.

About the Company

Motel One

Budget design hotel chain offering value

Motel One runs a network of budget design hotels in Europe. It offers a high-quality, consistently designed hotel experience at an attractive price, focusing on strong locations and efficient service to deliver a reliable value-for-money stay. The product works through standardized, well-designed rooms and public areas that emphasize comfort and simplicity, backed by dependable operations and location strategy. What sets Motel One apart is its combination of affordable rates with thoughtful design and a strong emphasis on staff and guest satisfaction, along with clear career and development opportunities for employees. The company’s goal is to expand across European markets while maintaining high occupancy, award-winning guest experiences, and motivated staff, supported by partners and internal growth initiatives.

Company size
1,001-5,000
Company stage
Private
Total funding
Not listed
Headquarters
Munich, Germany
Founded
1999

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