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Petco

Retail pet supplies, grooming, veterinary care

Groomer

Personal Care & StylingConfirmed live in the last 24 hours
Full-timeRaleigh, NC, USANo salary listedIn-person

About the Job

Requirements

  • Successful completion of Petco’s Pet Stylist Apprentice program, previous professional grooming experience, or completion of a technical grooming training program.
  • High-school diploma or GED is preferred but not required.
  • Ability to exercise independent judgment and solve routine to moderately complex problems using grooming skills and knowledge, with guidance when necessary.
  • Commitment to productivity, performance, and ownership of the grooming role.
  • Strong attention to detail when executing grooming services.
  • Genuine passion for animals and desire to continue a career in pet grooming.
  • Expert knowledge of dog breeds, grooming requirements, common health issues, and behaviors.
  • High proficiency in breed-specific cuts, styling techniques, and grooming standards.
  • Strong verbal and written communication skills for interactions with pet parents and grooming team members.
  • Ability to handle pets of all sizes and temperaments with care and empathy.
  • Availability to work weekends, evenings, and holidays as required by the grooming schedule.
  • Ability to bend, kneel, lift up to 30 pounds as necessary, and stand for long periods.
  • Ability to work at heights using a two-step ladder or support tools when performing cleaning and maintenance duties.

Responsibilities

  • Perform professional grooming services, including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet-parent instructions, breed standards, and company policies and procedures.
  • Operate and maintain grooming instruments, including clippers, blades, shears, brushes, and dryers.
  • Prioritize animal safety and well-being, monitor pets for signs of discomfort, illness, or injury, and promptly report concerns to pet owners and store management.
  • Evaluate each pet’s needs, including coat type, skin conditions, and temperament.
  • Interact professionally with pet parents, provide customer service, address grooming-related inquiries, offer recommendations, and resolve questions or concerns in a timely manner.
  • Educate pet parents and provide custom recommendations on grooming maintenance, at-home care practices, and products that promote pet well-being.
  • Maintain a clean and safe grooming area and salon; disinfect and sanitize tools and equipment; perform daily and weekly cleaning and other assigned maintenance, including cleaning air filters, vents, and drains.
  • Apply Petco grooming policies, standards, and guidelines to ensure safety, quality, and consistency in grooming activities and maintain salon standards.
  • Train, support, and supervise entry-level trainees when the Grooming Salon Leader is absent.
  • Work primarily indoors in the grooming salon, in direct contact with pet parents and dogs and alongside other salon partners, in an environment that may be noisy and wet.

About the Company

Petco

Retail pet supplies, grooming, veterinary care

Petco is a comprehensive retailer in pet care, offering a broad range of products and services for pet owners through both online and physical stores. It sells pet supplies and also provides grooming, training, and veterinary care, with additional subscription-based delivery services. Revenue comes from product sales, service fees, and loyalty program memberships (Pals Rewards). The company differentiates itself by delivering a one-stop experience that combines retail, services, and a rewards program, supported by an omnichannel presence. Its goal is to be a trusted, convenient partner for pet owners by providing convenient access to quality products and essential pet care services while building lasting customer relationships through rewards.

Company size
10,001+
Company stage
IPO
Headquarters
San Diego, CA
Founded
1965

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