C

Catholic Charities, Archdiocese of New York

Residential Counselor

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeStaten Island, NY, USA$23.47 - $25.11

About the Job

Requirements

  • A high school diploma is required.
  • Experience relevant to helping individuals with serious mental illness or a similar population is required.
  • Good judgment and strong customer service skills are required.
  • Ability to manage time effectively and keep the program's manager well-informed is required.
  • Ability to learn CPR/First Aid and maintain certification is required.
  • Ability to work cooperatively and patiently with others, both independently and as part of a team, is required.
  • Willingness to work flexible hours and be available for emergencies as needed is required.
  • Ability to remain calm and focused in emergency situations and handle multiple tasks while shifting between responsibilities is required.
  • Ability to express thoughts clearly and concisely, verbally and in writing, is required.
  • Ability to work proactively, solve problems, and think critically and strategically is required.
  • Ability to respond effectively to crises and manage and minimize agency risk is required.
  • Ability to work effectively with others and demonstrate conflict resolution skills is required.
  • Ability to appropriately assess and respond to situations, including de-escalating residents, is required.
  • Must be able to work a flexible/shift schedule and be available for emergencies.
  • Physical ability to ambulate, remain stationary, occasionally carry and move 10 pounds, ascend and descend stairs, place items above and below the head, and continually reposition during working hours is required.
  • Ability to work with clients who require consistent and comprehensive support and under potentially stressful conditions is required.
  • Speaking and hearing sufficient to communicate effectively by phone or in person at normal volumes, vision adequate to read correspondence, computer screens, and forms, and manual dexterity to operate computers are required.
  • Ability to sit and/or stand for long periods and use a computer approximately 20% of the time is required.

Responsibilities

  • Provide case management services to assigned residents.
  • Implement individual service plans to help residents attain rehabilitation goals.
  • Provide instruction and services in the 11 service categories through role modeling, guidance, training, assistance, and support; help residents develop daily living skills such as grooming, dressing, meal planning and preparation, taking medication, shopping, traveling, budgeting, maintaining health care, and social and recreational skills.
  • Document services and interactions in residents' case records and maintain records by completing required documentation.
  • Engage residents in regular discussions about their short- and long-term goals and evaluate the services they receive.
  • Provide ongoing counseling support to residents as needed.
  • Draft residents' comprehensive service plans, facilitate residents' formal involvement in discussing the plans, and present descriptive material about residents' recent functioning in meetings or conferences.
  • Act as liaison for services specified in residents' comprehensive service plans, including scheduling, follow-up, collaboration, and referrals for medical, psychiatric, dental, entitlement benefits, day programs, pharmaceutical, travel, emergency, financial, and legal services.
  • Manage incidents, intervene appropriately to minimize potential harm, notify the program manager, and document events in the appropriate forms.
  • Integrate resident care with other agency staff and service providers.
  • Attend meetings required by the program or division, or as instructed by Catholic Charities Community Services.
  • Help maintain the environment consistent with the program's design and residents' needs.
  • Where applicable, supervise medication distribution and track it through shift and weekly counts.
  • Where applicable, prepare meals by setting up, cooking, and cleaning up.
  • Escort clients into the community for medical, benefits, or other relevant appointments.
  • Conduct bedroom and/or apartment inspections in accordance with program requirements.
  • Document significant building activities or information in the communication logbook.
  • Ensure building visitors provide identification and sign in the visitor log.
  • Assist with monthly fire drills.
  • Assist in planning and carrying out recreational activities with residents.
  • Follow regulations and program guidelines outlined by the New York State Office of Mental Health.
  • Adhere to personnel and residential policies and procedures in the applicable manuals.
  • Perform other duties consistent with program goals and objectives, as assigned by the program manager or administration.
  • Travel locally using public transportation and traverse city streets while escorting clients, with exposure to outside weather conditions.
  • Assist clients with daily living tasks such as cooking, cleaning, packing, and laundering, including moving, transporting, positioning, and using cooking utensils.

About the Company

Catholic Charities, Archdiocese of New York

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
Not listed

Recently Posted Jobs

Explore more opportunities at Catholic Charities, Archdiocese of New York

See more jobs