Marriott International

Manages and franchises hotels around the world

Cashier Valet Parking

Hotel Guest ServicesConfirmed live in the last 24 hours

Full-timeRomulus, MI, USA$20.56 /hrIn-person

About the Job

Requirements

A high school diploma or GED equivalent is preferred.
No related work experience is required.
No supervisory experience is required.
No license or certification is required.
Maintain a clean and professional uniform and personal appearance.
Maintain confidentiality of proprietary information and protect company assets.
Use clear, professional language and appropriate telephone etiquette.
Stand, sit, or walk for an extended period or an entire work shift.
Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Responsibilities

Monitor and direct personal and commercial vehicle traffic on the property, including guest vehicles, taxi cabs, limousines, and buses, ensuring vehicles are legally parked and traffic flows smoothly and efficiently.
Monitor and maintain the safety, security, and cleanliness of parking areas and levels, and report vehicles, safety hazards, unauthorized personnel, or potential security problems to the manager or supervisor.
Communicate parking procedures to guests and visitors.
Reroute traffic when the parking facility reaches maximum capacity and ensure staff are informed.
Review shift logs and daily memo books, and document pertinent information in logbooks.
Provide guests with directions and information about property amenities, services, hours of operation, and local areas of interest and activities.
Provide change to guests.
Complete nightly audits of parked vehicles against vehicle claim tickets, resolve discrepancies, and submit lists for charges to be posted by the Night Auditor.
Maintain the security of vehicles and vehicle keys.
Follow company policies and procedures, and report accidents, injuries, and unsafe work conditions to the manager.
Welcome and acknowledge guests according to company standards, anticipate and address their service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Support co-workers and treat them with dignity and respect.
Perform other reasonable job duties as requested by supervisors.

POSITION SUMMARY

Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic. Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor. Communicate parking procedures to guests/visitors. Re-route traffic when parking facility reaches maximum capacity and ensure staff is informed. Review shift logs/daily memo books and document pertinent information in logbooks. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Provide change to guests. Complete nightly audit of parked vehicles with vehicle claim tickets, resolve discrepancies, and submit list for charges to be posted by Night Auditor. Maintain security of vehicles and vehicle keys.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Support all co-workers and treat them with dignity and respect. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Pay Range (US/Canada/EMEA): $20.56-$20.56 per hour

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size: 10,001+
Company stage: IPO
Headquarters: Bethesda, MD
Founded: 1927

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