Almstead Tree and Shrub Care

Office Manager

Administrative SupportConfirmed live in the last 24 hours

Full-timeNew Rochelle, NY, USA$80k - $98k /yrIn-person

About the Job

Requirements

A minimum of 5 years of experience in office management supervising a staff of 3 or more is required.
Prior experience creating proposals, reports, or presentations is required.
Experience handling high-volume clientele and providing customer service is required.
Experience with inbound and outbound phone work is required.
Proficiency in Microsoft Office is required.
Eligibility to work in the United States is required.
A degree in Business, Business Management, English, Communications, Literature, Journalism, or a related field is required; the education typically requires two to four years of study.

Responsibilities

Provide general management of the New Rochelle office and administrative support to a high-volume sales team.
Train and supervise administrative staff.
Create detailed, client-specific proposals in conjunction with sales arborists.
Handle information requests and email correspondence, arrange conference calls, and schedule meetings.
Perform customer service and inside sales duties, including heavy phone work, outbound sales calls, lead generation, customer service support, and appointment scheduling.
Follow up on key accounts and accounts receivable, and make collection calls.
Conduct biweekly accounts receivable meetings and assist with the collections process.
Maintain multiple sales calendars, create work orders, and conduct daily debriefings.
Administer the customer database and files, and process payments.
Serve as the main point of contact between ownership and administrative staff.
Conduct weekly administrative staff meetings to determine resource allocation.
Conduct periodic performance reviews of administrative staff.
Gather payroll information weekly for submission to the Accounting department.
Coordinate client work scheduling, including notifications and appointment scheduling.
Enforce company policy and customer service standards throughout the office.
Oversee the Plant Health Care department and provide backup for scheduling and daily client notifications, including running and reviewing reports, printing work orders, approving contracts as needed, and processing prepayments as needed.
Coordinate daily meetings with the CEO to provide office updates, relay customer concerns, close out daily billing, and review unapproved proposals.
Prepare monthly account invoicing and budgets for select commercial, municipal, and educational clients.
Prepare daily and weekly billing details, including logs, for Central Park Contracts.
Assist with renewal of applicable company licenses.
Maintain office supply inventory and oversee purchasing.
Assist with end-of-month close as needed.
Provide additional administrative support to arborists and general office support.
Complete assigned tasks accurately and efficiently.

Desired Qualifications

Experience in arboriculture or landscaping services is preferred.

Office Manager

Almstead Tree and Shrub Care · New Rochelle, United States · Full-time · Posted 2026-10-26

Salary: USD 80,000–98,000

Workplace: on_site

Department: Office

Description

Almstead Tree and Shrub Care is a second-generation, family-owned arboriculture firm that has been offering environmentally conscious services the NY, NJ, and CT tri-state area since 1964. We are a TCIA accredited company that values our employee’s professional aspirations, career development, safety and quality of life.

Job Description

The Office Manager will provide general management of the New Rochelle office, and administrative support to a high-volume sales team.

Responsibilities

Train and supervise administrative staff
Create detailed in-depth client specific proposals in conjunction with the sales arborists
Handle information requests and e-mail correspondence, arrange conference calls, and schedule meetings.
Customer service/inside sales: heavy phone work including outbound sales calls, lead generation, customer service support, and scheduling appointments
Key account follow-up, accounts receivable follow-up, and collection calls
Conduct biweekly A/R meetings and assist with collections process
Maintaining multiple sales calendars, creating work orders, daily debriefing.
Administration of customer database and files, payment processing
Act as main point of contact between ownership and administrative staff
Conduct weekly administrative staff meetings to determine allocation of resources
Conduct periodic performance reviews of administrative staff
Gather payroll information weekly for submittal to the Accounting department.
Coordinate work to be scheduled for clients including notification and appointment scheduling.
Enforce company policy and standards for customer service throughout the office
Oversight of Plant Health Care department and backup to scheduling and daily client notifications; including running and review of reports; work order printing; contract approvals as needed; prepay processing as needed.
Coordinate daily meetings with CEO to provide office update, relay customer concerns, close out daily billing, and review unapproved proposals
Prepare monthly account invoicing and budgets for select commercial, municipal, and educational clients
Prepare Daily/Weekly billing details for Central Park Contracts (including logs)
Assist in the renewal of all applicable company licenses
Maintain office supply inventory and oversee purchasing
Assist with end of month close, as needed
Provide additional administrative support to arborists and general office support
Complete all tasks accurately and efficiently.
Other duties as assigned

Requirements

Minimum 5 years' experience in office management supervising a staff of 3 or more.
Experience in arboriculture or landscaping services preferred.
Prior experience creating proposals, reports and/or presentations required.
Experience dealing with high-volume clientele, and providing exceptional customer service.
Experience with inbound and outbound phone work.
Proficient in Microsoft Office.
Eligible to work in the United States.

Education/Training

A degree in Business, Business Management, English, Communications, Literature, Journalism, or a related field, typically requiring two to four years of study.

Benefits

We offer a competitive compensation package, $80,000 - $98,000 per year, medical and dental plans with employer contribution, 401K retirement savings plan, paid time off, and more!

Almstead Tree & Shrub Care Company, LLC provides equal employment opportunities to all employees and applicants for employment.

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About the Company

Almstead Tree and Shrub Care

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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