Authorization Representative

Work Schedule: 

This is a full time, 1.0 FTE position.  This position is hybrid and training is required onsite at 7974 UW Health Ct. in Middleton, WI.  Training can last up to 3 weeks onsite.   Once fully trained, the selected individual will work primarily remote role and will be scheduled Monday - Friday, 8:30 a.m. - 5:00 p.m CST. Hours may vary based on the operational needs of the department. 

Be part of something remarkable

Join the #1 hospital in Wisconsin! 

We are seeking an Authorization Representative to:

• Support timely patient access to care by obtaining and managing required prior authorizations for healthcare services. 

• Prevent avoidable denials by securing authorizations and verifying coverage prior to services being rendered. 

• Build collaborative relationships with patients, providers, and insurance payers through effective communication and exceptional customer service. 

• Proactively identify and resolve authorization, coverage, and payer-related issues while ensuring accurate and efficient work completion. 

• Contribute to continuous improvement initiatives by embracing automation, process enhancements, and operational efficiencies.

At UW Health, you will have:

• An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. 

• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.

• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.

• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.

• The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.

Education:

Minimum – High school diploma or equivalent

Preferred - Associate’s Degree in Business, Finance, Health Information Management, or a related field.

Work Experience:

Minimum – One (1) year of experience in healthcare, business, finance, or insurance related field.

Preferred – One (1) year of experience in Healthcare Revenue Cycle that includes prior authorization. Knowledge of CPT and ICD coding highly desired. Knowledge of Medicare and third-party payer regulations and guidelines highly desired.

Our Commitment to Diversity, Equity, and Inclusion

UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged.  EOE, including disability/veterans.

Pay Range: $20.69 - $28.01