Full Stack Engineer - Sales and Service Platform

Summary:

We are looking for an enthusiastic, growth-minded Engineer I to join our team as a core contributor to ADT’s digital ecosystem. In this role, you will work within established technical guardrails to execute clean, impactful code while expanding your technical capabilities across our Salesforce and integration platforms. 

You will adopt and practice modern engineering standards, including Test-Driven Development (TDD), automation, and AI-assisted development. As a member of a cross-functional engineering pod, you will contribute directly to advancing ADT’s Sales and Service Platform, working alongside senior peers across platforms like Salesforce CRM (Sales & Service), CPQ, Billing, and MuleSoft. This is a fantastic opportunity to build a world-class foundation in engineering quality while leveraging cutting-edge AI tools to accelerate your growth.

What You’ll Do:

Technical Execution & Feature Development 

• Contribute to the end-to-end development and configuration of features across The Marketing, Sales, and Service Platforms that are used bu both ADT's Sales and Ops team's, as well as consumers.  These include Salesforce CRM (Sales, Service), CPQ / RCA, and MuleSoft APIs. 

• Translate business and product requirements into scalable, maintainable code. 

• Learn and apply standard integration patterns to ensure seamless data flow across platforms.

AI-Assisted Engineering

• Actively leverage AI-assisted coding tools (e.g., Cursor) to accelerate feature delivery and iteratively improve your code quality.

• Embrace AI tools to assist in learning new frameworks, troubleshooting bugs, and refactoring code bases

Quality Ownership (Test-Driven Development Model)

• Participate in a engineering culture where engineers own quality end-to-end. 

• Ensure all authored code includes comprehensive automated unit tests and applicable integration tests. 

• Utilize AI-driven testing tools for test generation, validation, and coverage improvements. 

Pod Collaboration & Growth

• Operate productively within a cross-functional pod structure, collaborating closely with senior engineers, tech leads, and product owners. 

• Actively participate in code reviews to receive feedback, absorb engineering best practices, and raise your personal technical bar. 

What You Bring:

Core Technical Skills 

• 3-5 years of Object-Oriented software development experience.

• Strong hands-on experience with CRM and other Sales/Service enterprise tools such as Salesforce Sales and Service Cloud including REST APIs. 

• Basic understanding of CPQ , preferably Salesforce SteelBrick, CPQ, or RCA.

• Basic understanding of API frame works and integration patterns (REST), using platforms such as MuleSoft.

• Enterprise Backend Foundations: Hands-On experience in Object Oriented languages like Apex (Salesforce), Java, .NET, or similar - with a strong grasp of design patterns, multithreading, and system architecture. 

Preferred Experience

• Exposure to RCA, Experience cloud. 

• Hands-on expertise with React (or similar modern frameworks like Angular or Vue) and modern CSS/HTML fundamentals.

• Experience designing for and deploying to cloud environments (AWS, Azure, or GCP) using containerization (Docker, Kubernetes) and automated deployment pipelines.  

• Basic experience or training with MuleSoft API development.

• Familiarity with deployment tools and CI/CD automation processes, , preferably Copado or Harness.

Leadership & Mindset

• Strong collaborative skills with ability to communicate technical updates clearly to the immediate pod team. 

• A strong sense of curiosity, a desire to learn, and a personal sense of accountability for your deliverables. 

AI-Enabled Engineering

• Strong interest or early experience in using AI tools for:

  • Code generation and refactoring 

  • Test automation 

  • Maximizing developer productivity 

How We Work:

• Pod-based model with high ownership and autonomy 

• Engineers are responsible for both building and validating their work 

• Emphasis on speed + quality through AI augmentation 

• Collaborative environment across Product, Engineering, and Business teams 

Why Join ADT?

• Opportunity to help shape a modern, AI-enabled engineering culture. 

• Gain deep hands-on expertise across a highly sought-after Salesforce stack. 

• High-visibility environment where your individual contributions directly impact customer experience and revenue.