Benefits Coordinator
About the job
- Three years of experience in benefit coordination and customer service.
- A high school diploma or GED.
- Knowledge of the Company's policies and procedures.
- Knowledge of Workday and human resources information systems.
- Knowledge of benefits and employee programs within Total Rewards, including pension.
- Strong verbal and written communication skills.
- Customer service skills.
- Advanced Microsoft Office Suite skills.
- Advanced research and problem-solving skills.
- Ability to multitask.
- Ability to prioritize and meet deadlines.
- Support end-to-end administration of Total Rewards programs, including pension, profit sharing, charitable contributions, student loan reimbursement, and other employee benefit offerings.
- Serve as a primary point of contact for employees, managers, and vendors by responding to inquiries, resolving issues, and providing clear, timely communication across the organization.
- Partner with internal teams, including Human Resources, Payroll, Finance, and Information Technology, and external vendors to manage program operations, troubleshoot escalations, and ensure seamless service delivery.
- Work with Information Technology and Corporate Human Resources to resolve issues.
- Work with Information Technology to test and resolve file feed issues.
- Analyze and reconcile vendor data and invoices by running reports, using Excel to manipulate and validate data, identifying discrepancies, and driving resolution through payment.
- Conduct benefit calculations and validations, including pension calculations, coordinate communications, and ensure accurate setup and delivery of program benefits.
- Maintain and audit system data to ensure accuracy, compliance, and alignment across platforms.
- Create and maintain process documentation while identifying opportunities to streamline workflows and enhance the employee experience.
- Contribute to projects and continuous improvement initiatives that strengthen Total Rewards programs and operational efficiency.
- Support training, mentoring, and knowledge sharing within the team; participate in quality assurance activities such as peer audits, including pension calculations and data reviews.
- Perform advanced benefits administration functions, including oversight of file feed management, resolution of escalated issues, audit execution, and complex reporting and data analysis.
- Four to five years of prior Company experience.
- A four-year degree.
About the company
Graybar is a large distributor and supply chain manager in North America that provides electrical supplies, lighting, automation and control systems, and data networking products to industrial, commercial, and government customers. It buys products from manufacturers and resells them to end users, adding services such as inventory management, logistics, technical support, and consulting to help clients streamline operations and reduce energy use. The company differentiates itself through its employee-ownership culture, established relationships, and broad services that support customers across multiple sectors. Its goal is to help businesses run more efficiently by ensuring a steady supply of high-quality products and value-added services that optimize procurement and energy performance.
Company Size
5,001-10,000
Company Stage
Debt Financing
Total Funding
$1.5B
Headquarters
Clayton, Missouri
Founded
1869
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Simplify's Take
What believers are saying
- Q1 2026 sales rose 12.4% to $3.3 billion, a company record.
- Net income jumped 40.6% to $141.9 million, Graybar’s highest quarterly profit.
- Samson closed in August 2026, expanding Northeast reach after Broken Arrow and American Electric.
What critics are saying
- Redact listed Graybar on October 1, 2026, threatening customer, supplier, and employee data.
- Three 2026 acquisitions stretch integration teams across Samson, American Electric, and Broken Arrow.
- A major breach or failed integration erodes contractor trust and damages 2027 renewals.
What makes Graybar unique
- Employee ownership and the renewed Voting Trust Agreement align Graybar managers with long-term returns.
- Graybar’s 355-plus North American facilities provide dense local coverage and rapid delivery.
- Graybar preserves acquired brands, teams, and suppliers, reducing customer churn after deals.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Health Savings Account/Flexible Spending Account
- Unlimited Paid Time Off
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- Hybrid Work Options
- 401(k) Retirement Plan