UW Health

Academic medical center; cancer, pediatrics, transplants.

Organ & Tissue Donation Support Specialist

Social & Community ServicesConfirmed live in the last 24 hours

Full-timeMadison, WI, USA$68.5k - $102.7k /yrIn-person

About the Job

Requirements

A bachelor's degree focused on communication, human behavior, and social experience, such as Counseling, Social Work, Social Science, Chaplaincy, Psychology, Education, or another relevant field; relevant experience may substitute for education.
Two years of family-support experience, such as counseling, social work, hospice, palliative care, or education.
A current, valid driver's license issued by the individual's state of residence.
At least 21 years of age or a minimum of three years of driving experience to operate a personal vehicle, patient/visitor vehicle, or standard UW Health fleet vehicle.

Responsibilities

Approach donor families effectively and obtain and maintain consent to optimize the number of organ donors in the federally designated service area.
Provide donor-family care through the Donor Family Services Program.
Contribute expertise in best practices in consent conversations and donor-family care.
Participate in and coordinate education for internal and external stakeholders.
Participate in quality improvement and quality assurance, and maintain regulatory standards.
Support others during times of crisis and maintain self-resilience.
Contribute to shared team work on family follow-up, after-action reviews, and correspondence.
Communicate, coordinate, and collaborate respectfully and competently with colleagues and donor-service-area partners.

Desired Qualifications

A master's degree.
Experience with organ donation, transplantation, or a healthcare-related field, including an organ procurement organization, transplant, critical care, or hospice.
Experience with grief support.

Work Schedule:

1.0 FTE, 100%, day/evening/night shift position. This position covers on call for 3 days a week with an additional 8 hours of office time required. This position will work at the UW Health Tissue and Donation building located at 448 Science Dr. in Madison, WI.

UW Organ and Tissue Donation is recognized as one of the most successful organ procurement programs in the nation!

We are seeking a Donation Support Specialist to:

Join an exceptional Organ Procurement Organization. UW Organ and Tissue Donation continuously ranks as one of the top OPOs in the nation for overall organ utilization.
Effectively approach donor families and obtain and maintain consent to optimize the number of organ donors in the federally designated service area serving over 100 hospitals across the state.
Provide excellence in donor family care through the Donor Family Services (DFS) Program.
Contribute expertise in best practices in consent conversations and donor family care.
Participate in and coordinate education to internal and external stakeholders
Participate in quality improvement and quality assurance and maintain regulatory standards.
Provide support to others in their times of crisis and maintain self-resilience.
Consistently support the team’s shared work to family follow-up, after action reviews, and correspondence.
Respectfully and competently communicate, coordinate and collaborate with colleagues and donor service area partners.
Make an impact and be REMARKABLE!

Qualifications

Bachelor's Degree with focus on communication, human behavior, and social experience, such as, Counseling, Social Work, Social Science, Chaplaincy, Psychology, Education or other relevant fields Required
Relevant experience may be considered in lieu of education
Master's Degree Preferred
Work Experience
2 years of experience in family support experience such as counseling, social work, hospice, palliative care, or education Required
Experience with organ donation, transplantation or work within a health-care related field (organ procurement organization, transplant, critical care, hospice) Preferred
Experience with grief support Preferred
Licenses & Certifications

Must possess a current, valid driver’s license issued by the individual’s state of residence. Upon Hire Required
Must be at least 21 years old or have a minimum of three (3) years of driving experience to operate a Personal Vehicle, Patient/Visitor Vehicle, or standard UW Health Fleet Vehicle. Upon Hire Required

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Description

UW Hospital and Clinics benefits

Pay Range: $68454.00 - $102682.00 / year

About the Company

UW Health

Academic medical center; cancer, pediatrics, transplants.

UW Health runs a 471-bed academic medical center with associated clinics, delivering patient care, teaching, and research. It provides specialized services in cancer, pediatrics, ophthalmology, surgical fields, and organ transplantation, along with broad outpatient care. Care combines inpatient treatment with outpatient clinics through multidisciplinary teams and evidence-based protocols, supported by access to clinical trials and advanced technologies. Its edge comes from the integration of clinical care with medical education and research at UW–Madison, aiming to improve outcomes and advance health for the community.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: United States
Founded: 1998

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