Full-Time

Technical Solutions Associate

Confirmed live in the last 24 hours

Persona

Persona

201-500 employees

Provides identity verification tools for businesses

Enterprise Software
Cybersecurity

Compensation Overview

$90k - $110kAnnually

Entry

San Francisco, CA, USA

In-office presence required Tuesday to Thursday; work from home on Monday and Friday.

Category
Sales Engineering
Solution Engineering
Sales & Solution Engineering
Required Skills
Sales
Requirements
  • Curiosity: You have a passion for learning and embracing new challenges
  • Technical aptitude: You have a desire and ability to learn complex technical concepts (technical background a plus!)
  • Strong interpersonal skills: You have a genuine desire to provide exceptional customer experiences and contribute to a customer’s success
  • Empathy: You can understand and manage the needs of others, and build an environment where others feel understood
  • Outstanding verbal and written communication skills: You can effectively convey complex concepts to different audiences
  • A growth mindset: You have a demonstrated love for learning and adaptability to ambiguity. You are eager to give and receive constructive and positive feedback, fostering a collaborative and supportive environment.
Responsibilities
  • You’ll learn how to own the end-to-end delivery of complex solutions, such as design, implementation, quality assurance, and deployment for our customers ranging from startups to Fortune 10 companies.
  • You will be exposed to various facets of our growing business. You will collaborate with teams across the organization, including Product, Engineering, and Sales, gaining a broad understanding of how different functions work together.
  • You will partner with members of our Sales and Post-Sales functions to help solve problems and drive business results. You’ll understand how to prioritize features and solutions that will help us win new business from startups to Fortune 10 companies.
  • You will become an expert in Persona’s platform products and future offerings, and directly inform Persona’s product roadmap and go-to-market strategy. You'll serve as their technical advisor, helping craft solutions to their business needs by leveraging our platform’s capabilities and industry best practices.
  • You will receive 1:1 mentorship directly from a member of our sales and post sales team, allowing you to learn from seasoned professionals and develop the skills needed for a successful career in the tech industry.

Persona focuses on making online identity verification more user-friendly and secure. The company provides businesses with tools to confirm the identities of their users, which helps create a safer online environment. Their products include Web and iOS SDKs that allow companies to easily integrate verification processes into their platforms. These tools operate in two modes: production mode for live data and sandbox mode for testing with sample data. Persona differentiates itself from competitors by emphasizing reliability and uptime, which are critical for businesses that need real-time verification. The company's goal is to enhance online security and reduce fraud by providing dependable identity verification solutions.

Company Stage

Series C

Total Funding

$211.6M

Headquarters

San Francisco, California

Founded

2018

Growth & Insights
Headcount

6 month growth

9%

1 year growth

19%

2 year growth

46%
Simplify Jobs

Simplify's Take

What believers are saying

  • Persona's innovative solutions like the Know Your Seller (KYS) tool help marketplaces comply with new regulations, potentially increasing demand for its services.
  • The launch of advanced tools like Graph for fraud detection and link analysis positions Persona as a leader in combating sophisticated online fraud.
  • Strategic partnerships and collaborations, such as with AtData and Sentilink, enhance Persona's service offerings and market reach.

What critics are saying

  • The identity verification market is highly competitive, with established players like Trulioo posing significant challenges.
  • Legal issues, such as the class action lawsuit involving DoorDash drivers, could harm Persona's reputation and client trust.

What makes Persona unique

  • Persona's focus on humanizing online identity verification sets it apart in a market often dominated by purely technical solutions.
  • The company's comprehensive suite of tools, including Web and iOS SDKs, allows seamless integration into client platforms, enhancing user experience and operational efficiency.
  • Persona's partnerships with companies like AtData and Sentilink bolster its capabilities in fraud prevention, making it a more robust solution compared to standalone identity verification services.

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