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Full-Time

Sr. Associate

Head of Social Media Marketing

Posted on 2/14/2024

Wayfair

Wayfair

10,001+ employees

E-commerce platform for furniture and decor

Consulting
Consumer Goods

Senior

Cambridge, MA, USA

Category
Social Media Management
Social Media Strategy
Social Media
Required Skills
Communications
Social Media
Marketing
Requirements
  • 3+ years of professional experience in social media / digital marketing / brand / content marketing or related field
  • Extensive knowledge of the popular social media platforms, plus their algorithms and best practices for paid and organic content
  • Passionate about influencers and social media trends
  • Knowledge of, and an enthusiastic interest in, the Interior Design and/or Home industries
  • Collaborative mindset that thrives as part of a team
  • Data and process-oriented, demonstrated ability to continuously learn new tools
  • Ability to navigate an environment of continuous improvement working through ambiguity in an evolving organization
  • Has attention to detail and the ability to work independently, under deadline pressure, and juggle multiple projects at once
  • Excellent critical thinking and verbal and written communication skills - ability to break down and communicate complex ideas and influence senior level and cross-functional stakeholders
  • Understanding of the customer experience
  • Familiarity with Sprinklr, Dash Hudson, or related tools
Responsibilities
  • Develop and implement a comprehensive social media strategy that aligns with our brand vision and business objectives.
  • Create and maintain a daily social media content calendar focused on increasing brand awareness, engagement, and reach.
  • Manage the day-to-day executions of our 4+ social media accounts, including posting and responding to comments and messages in a timely and professional manner.
  • Partner with our B2B Creative team, external vendors, and brand partners to create high-quality, engaging, and platform-first content for our various social media accounts.
  • Stay up-to-date on the latest trends in social media and the Interior Design industry, incorporating these insights into our go-to-market strategy.
  • Collaborate with brand partners (influencers, media, etc.) to help further extend our brand awareness and reach.
  • Monitor, analyze, and report on key performance indicators, leveraging data to optimize our social media content strategy.
  • Work cross-functionally with a variety of teams across B2B and Consumer Marketing to ensure cohesive messaging across all owned and external channels.

Wayfair is a leading e-commerce platform specializing in home furnishings and decor, offering an expansive selection that caters to diverse tastes and budgets. The company stands out for its strong customer-centric approach, utilizing advanced e-commerce technologies to enhance the shopping experience. Working at Wayfair provides employees with the opportunity to be part of a dynamic team that values innovation in digital commerce and customer engagement, making it an ideal environment for professionals passionate about driving technological advancements in the retail industry.

Company Stage

IPO

Total Funding

$2.3B

Headquarters

Boston, Massachusetts

Founded

2002

Growth & Insights
Headcount

6 month growth

11%

1 year growth

4%

2 year growth

-15%
INACTIVE