Datamark

BPO and contact center services provider

Mandarin Language Interpreter

Translation & InterpretationConfirmed live in the last 24 hours

Full-timeMumbai, Maharashtra, IndiaRemote

About the Job

Requirements

A high school degree or equivalent.
Fluency in English and Mandarin, with HSK 4 proficiency or native-speaker status with an OCI card.
Advanced knowledge of Mandarin cultural dynamics, including cultural implications and idiomatic expressions.
Excellent listening, retention, and note-taking skills to maintain accuracy.
Ability to concentrate, remain detached from the conversation, and stay neutral and objective.
Ability to explain cultural concepts to prevent miscommunication when permitted or requested by the client.
Comfort with rotational shifts, including nights.
Reliable internet access for work-related electronic communication.

Responsibilities

Render accurate concepts and meanings between Mandarin and English, preserving complexity, clarity, tone, style, grammar, and syntax.
Provide complete renditions of messages, including every detail of the conversation, and handle challenging calls at any time.
Use clear enunciation and pronunciation, a pleasant and professional voice, polite expression, and customer-service and communication skills.
Follow client instructions, manage call flow without taking over, and avoid interacting with a limited-English speaker without client permission.
Remain calm during calls when a primary speaker is incoherent or upset, particularly in emergencies.
Remain punctual and available during scheduled work hours.
Maintain internet access for work-related electronic communication.

Mandarin Language Interpreter

Datamark, Inc. · Mumbai, India (Remote) · Full-time · Posted 2026-09-10

Salary: INR 400,000–800,000

Workplace: remote

Department: Voice

Description

Mandarin Language Interpreter- Job Description:

Mandarin Language Interpreter role in a voice processing job where candidates will be receiving medical profiled emergency calls, which needs to be live interpreted.

Responsibilities:

Mandarin Language Interpreters need to render correct concepts and meanings between foreign language (Mandarin) and English following complexity, clarity, tone, and style from one language to another, upholding the correct rules for grammar and syntax in both languages.
Provide strict renditions of the messages including every detail of the conversation and be prepared for challenging calls at any time.
Employs good customer service and communication skills, clear enunciation, pronunciation, pleasant and professional voice as well as polite forms of expression.
Follows instructions for clients, manages the flow of the call, and avoids taking over the call, as well as avoids interaction with the limited English speaker person without the client's permission.
Remains calm during calls in the event that one of the primary speakers is incoherent or upset, especially in emergency situations.
Remains punctual and available during scheduled work hours.
Ensures access to the internet for work-related electronic communication.
All other duties as assigned.

All the Mandarin Language Interpreter applicants should be comfortable with Rotational Shifts (Including nights).

Requirements

Minimum Requirements for the Mandarin Language Interpreter role:

High Schools degree or equivalent.
Fluency in English and Foreign language Mandarin (HSK4/Native speakers with an OCI card)
Advanced skills in the cultural dynamics (cultural implication and idiomatic expression) of foreign language (Mandarin).
Excellent listening, retention, and note-taking skills to maintain a high level of accuracy.
Ability to concentrate, stay detached from the conversation, and remain neutral and objective at all times.
Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client.

Benefits

Working days: 5 days (2 rotational week off)

Job Type: Full-time (Work From Home)

Salary up to: 11 LPA

Other allowance: Overtime pay, Mediclaim (Covers the Employee, Parents, Spouse & 2 kids from the first day of employment) & other Incentives based on performance

Apply

Apply at Datamark, Inc.

About the Company

Datamark

BPO and contact center services provider

DATAMARK provides business process outsourcing and contact center services for large enterprises, including Fortune 500 firms and government agencies. It handles front-office work like omnichannel, multilingual customer care and technical support, plus back-office tasks such as digital mailroom, data capture, document processing, and finance/accounting support, operating 24/7 from centers in the US, Mexico, and India. It differentiates itself with long client relationships, a global delivery network that includes nearshore and offshore options, and proprietary tools like DataScribe that transcribe and summarize calls to boost agent productivity, all guided by Lean Six Sigma process improvements. Its goal is to help clients cut costs, streamline operations, and achieve scalable, reliable, multilingual support.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: El Paso, TX
Founded: Not listed

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