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HungryPanda

Asian cuisine and grocery delivery platform

Business Development Coordinator

Account ManagementPosted on Nov 9
Part-timeSan Gabriel, CA, USANo salary listedIn-person

About the Job

Requirements

  • Fluent Mandarin is required for day-to-day communication with merchants and internal teams.
  • Strong communication and coordination skills are required to build productive working relationships with merchants and colleagues.
  • Attention to detail and reliable follow-up on tasks and commitments are required.
  • Comfort working with business data and the ability to recognize changes in customer needs and local market activity are required.
  • A customer-focused mindset and the ability to turn observations into practical suggestions for improvement are required.

Responsibilities

  • Monitor merchant orders, user growth, and customer experience across the assigned area to support local business growth.
  • Assess local market conditions and customer needs, propose practical initiatives, and coordinate their implementation.
  • Work with existing merchant partners to identify opportunities to improve performance, including promotions, customer experience, and local visibility.
  • Consider customer needs across neighborhoods, product categories, and ordering times when recommending improvements to merchant operations.
  • Coordinate with Marketing, Delivery, and other internal teams to follow up on merchant needs and support healthy growth in the local market.
  • Share market feedback, customer insights, and progress updates with the team to help improve future initiatives.

Desired Qualifications

  • Experience in merchant operations, local marketing, business development support, or a related field is preferred.
  • An interest in food, Chinese cuisine, and local communities is highly valued.

About the Company

HungryPanda

Asian cuisine and grocery delivery platform

HungryPanda runs a niche delivery marketplace focused on overseas Asian communities, connecting customers with local Asian restaurants and grocers via a mobile app and website with Mandarin and Cantonese support. It offers PandaFresh for groceries, VouchersPanda for discounts, and a user subscription with benefits like free delivery, earning revenue from commissions, delivery fees, ads, and subscriptions. The platform differentiates itself by tailoring language and services to expatriates and students, expanding beyond Chinese to other Asian cuisines, and operating in over 80 cities across 10 countries. The goal is to provide authentic Asian dining and grocery access worldwide through a scalable, profitable delivery marketplace.

Company size
501-1,000
Company stage
Series D
Total funding
$275M
Headquarters
London, United Kingdom
Founded
2016

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