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GXO Logistics

Contract logistics with warehousing and automation

Warehouse First Line Manager

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeNorthampton, UK£34.5k /yrIn-person

About the Job

Requirements

  • Previous experience in a warehouse, logistics, or supply chain environment, including responsibility for leading teams and delivering operational performance.
  • Strong people management and coaching skills, with the ability to motivate and engage teams in a fast-paced environment.
  • Experience managing performance through key performance indicators (KPIs) and operational reporting, and making informed decisions using data and insight.
  • A good understanding of Warehouse Management Systems and Microsoft Office applications.
  • Strong communication, organisational, and stakeholder management skills, with a proactive approach to problem solving and continuous improvement.

Responsibilities

  • Lead warehouse operations during the shift, ensuring productivity, quality, safety, and customer service targets are achieved across operational activities.
  • Coach, develop, and support warehouse colleagues, fostering accountability, engagement, and continuous improvement.
  • Monitor operational performance through KPIs and management systems, identify opportunities to improve efficiency, and implement corrective actions where required.
  • Plan and deploy resources to meet customer requirements, service level agreements, and business objectives.
  • Build working relationships with operational support functions, including inventory, customer service, and QHSE teams, to ensure seamless operational delivery.

About the Company

GXO Logistics

Contract logistics with warehousing and automation

GXO Logistics provides contract logistics services across warehousing, order fulfillment, reverse logistics, and transportation management. It serves e-commerce, retail, consumer packaged goods and industrial manufacturing clients with tailored, technology-driven supply chain solutions. The company operates through long-term contracts, typically on a cost-plus or fixed-fee basis, leveraging scale, automation, and data analytics to improve efficiency and cut costs for customers. A notable differentiator is GXO ServiceTech, which handles product returns and reverse logistics for retailers, manufacturers, and insurers, especially in consumer electronics. GXO’s goal is to reduce customers’ logistics costs and complexity by delivering end-to-end, tech-enabled logistics services at scale through long-term partnerships.

Company size
10,001+
Company stage
IPO
Headquarters
Greenwich, CT
Founded
2021

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