Bee Green Recycling & Supply

Integrated waste management and landscape supplies

Customer Service Representative

Checkout & Customer ServiceConfirmed live in the last 24 hours

Full-timeOakland, CA, USA$22 - $24 /hrIn-person

About the Job

Requirements

Previous experience in retail, paint supply, construction supply, or a related customer service role is preferred.
Must be at least 18 years of age and legally eligible to work in the United States.
Ability to multitask in a fast-paced environment while maintaining attention to detail.
Ability to learn product knowledge and provide application guidance.
Basic computer proficiency and ability to use Epicor Biztrack point-of-sale software.
Physical ability to stand for the majority of the shift and repeatedly lift, push, and pull products weighing up to 50 pounds.

Responsibilities

Greet and assist customers in-store, by phone, and through digital channels.
Provide accurate product information, application guidance, and basic technical support for paint and coatings.
Process orders, quotes, returns, and special requests using the point-of-sale system.
Handle cash, credit, and account transactions accurately.
Prepare and fulfill customer orders, including color matching and tinting services.
Maintain product displays, tinting stations, and a clean, organized sales floor.
Communicate with contractors and account customers about order status, product availability, and lead times.
Support inventory control through restocking, labeling, and assisting with cycle counts.
Perform duties in alignment with Bee Green’s mission and core values.

Desired Qualifications

Bilingual English and Spanish language ability.
Strong communication and interpersonal skills.

Salary Range: 22 to 24 (Currency: USD) (Pay period: per-hour-wage)

The Paint Center Customer Service Representative (CSR) is the primary point of contact for contractors and retail customers at Bee Green’s Paint Center. This position is centered on delivering exceptional service, fulfilling orders accurately and on time, and providing knowledgeable support on paint products, coatings, and application methods.

The CSR will work closely with contractors to ensure they get the products they need to keep their projects moving, from custom tinting and precise color matching to helping select the right coatings for different surfaces and jobsite conditions. In addition to servicing professional accounts, the CSR will also support retail customers with product recommendations, tinting, and order pick-up, ensuring a professional and friendly experience for every customer.

This role requires someone who can balance high-volume order processing with personalized service, communicate clearly with jobsite crews, and take ownership of the in-store experience. Accuracy, speed, and product knowledge are key to success. This role reports to Paint Center Manager.

Position Requirements

Previous experience in retail, paint supply, construction supply, or a related customer service role preferred
At least 18 years of age and legally eligible to work in the United States.
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment while maintaining attention to detail
Comfortable learning product knowledge and providing application guidance
Basic computer proficiency, and able to use the company’s point of sale software, Epicor Biztrack.
Physically able to work the majority of your shift standing, and ability to lift, push and pull products up to 50 lbs repeatedly throughout the day.
Bilingual English/Spanish is a plus

Essential Job Functions

Greet and assist customers in-store, by phone, and through digital channels with professionalism and a service-first mindset
Provide accurate product information, application guidance, and basic technical support for paint and coatings
Process orders, quotes, returns, and special requests using our POS system
Accurately handle cash, credit, and account transactions
Prepare and fulfill customer orders, including performing color-matching and tinting services.
Maintain product displays, tinting stations, and a clean, organized sales floor
Proactively communicate with contractors and account customers about order status, product availability, and lead times
Support inventory control through restocking, labeling, and assisting with cycle counts
Perform all duties in alignment with Bee Green’s Mission and Core Values.

About the Company

Bee Green Recycling & Supply

Integrated waste management and landscape supplies

Bee Green Recycling & Supply runs an integrated waste management and landscape-supply operation in the Oakland area. It collects and processes construction and demolition debris, inert material, and green waste at its facilities, turning waste into sellable products like mulch and landscape materials. Its closed-loop model combines a C&D recycling facility, an inert-debris yard, a grinding operation, and a landscape supply yard plus an outdoor power equipment service center, all in one system. The company aims to reduce landfill waste by converting materials into usable products while offering convenient disposal, supplies, and tool service to contractors, landscapers, homeowners, and municipalities.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Oakland, CA
Founded: 2008

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