Goodwill of Greater Washington

Workforce development and adult education nonprofit

Donation Attendant - Fairfax Express Donation Center

Shipping & ReceivingConfirmed live in the last 24 hours

Part-timeFairfax, VA, USA$15In-person

About the Job

Requirements

Previous customer service experience is required.
Ability to provide customer service to internal and external customers is required.
Ability to read, write, and understand basic English instructions for safety and communication with management is required.
Ability to communicate verbally with associates and customers is required.
Ability to walk, stoop, stand, bend, lift, kneel, and climb continuously for up to 7 hours per 8-hour shift is required.
Ability to frequently lift up to 50 pounds is required.

Responsibilities

Provide customer service to internal and external guests.
Greet donors and safely unload donations from vehicles to create a welcoming atmosphere.
Accurately record donations.
Independently lift up to 50 pounds.
Safely operate manual or powered equipment, depending on the location.
Keep the donation area clean and free of debris.
Complete donor receipts and offer donors a copy.
Sort donated items into designated categories.
Follow safety and security practices, including reporting hazards and injuries to the General Manager, Store Manager, or Assistant Manager.
Maintain a clean, neat uniform and appearance.
Assist the truck and driver helper with loading and unloading donations into company vehicles.
Perform general housekeeping duties as needed.
Perform other duties as directed.

Desired Qualifications

At least six months of previous work experience is preferred.
A high school diploma or equivalent is preferred.
Ability to work in a team environment is preferred.
Previous warehouse experience is preferred.
Previous pallet packing and forklift experience is preferred.
Basic computer skills are preferred.
Multilingual proficiency, including English, is preferred.

Overview

Donation attendants are true Goodwill Ambassadors. Enjoy an active and dynamic position assisting donors of household goods. If you enjoy being around other people, working outdoors, and representing an organization that makes a positive impact on our community, then welcome home.

Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), premium pay for working certain holidays, basic life insurance, individual and family dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP). 403(b)/401(k) plan with match available after 1 year.

Responsibilities

Essential Competencies:

 Action Oriented Customer Focus Composure Time Management

Essential Duties and Responsibilities:

1. Provides excellent customer service to all internal and external guests.2. Creates a welcoming atmosphere by greeting donors and safely unloading donations from vehicles.3. Accurately record donations.4. Ability to independently lift up to a maximum of 50 pounds.5. Ability to safely operate manual and or power equipment (depending on location).6. Responsible for keeping donation area clean and free of debris.7. Completes donor receipts and offers the donor a copy.8. Sorts donated items into designated categories.9. Follows prescribed safety and security practices including reporting safety, security hazards and injuries to the General Manager, Store Manager, or Assistant Manager.10. Maintains a clean, neat uniform and appearance.

Other Duties and Responsibilities:

1. Assists truck and driver helper load/unload donations into company vehicles.2. Performs general housekeeping duties as needed.3. Performs other duties as directed.

Qualifications

Required Qualifications:

1. Previous customer service experience.2. Ability to provide exceptional customer service to internal and external customers.3. Ability to read, write, and comprehend basic instruction in English for safety purposes and communication with management.4. Ability to effectively communicate verbally with associates and customers.5. Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling and climbing for prolonged periods of time (up to 7 hours – per 8 hour shift)6. Ability to lift up to 50 pounds frequently.

Preferred Qualifications

1. A minimum of six months of previous work experience.2. High school diploma or equivalent.3. Ability to work in a team environment.4. Previous experience working in a warehouse environment.5. Previous pallet packing and forklift experience.6. Basic computer skills.7. Multilingual with proficiency in English.

Compensation: 15 to 15 (USD)

About the Company

Goodwill of Greater Washington

Workforce development and adult education nonprofit

Goodwill of Greater Washington is a nonprofit that provides education, job training and employment services to people facing barriers to work in the Washington metropolitan area. It funds these programs through donated-goods retail stores, charitable giving and contract operations in custodial services, pest control and grounds maintenance. Its stores collect and resell clothing and household goods across the District of Columbia, Maryland and Virginia. The organization also operates the Goodwill Excel Center, an adult charter high school where residents who left school can earn a diploma. Founded in 1935, it is headquartered in Washington, DC.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Washington, DC
Founded: 1935

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