CA$30.15 - CA$40.20/hr+ Employee referral bonus + RRSP/DPSP program
Entry
Grande Prairie, AB, Canada
In Person
RetailCheckout & Customer Service
About the job
Requirements
A Journeyman or Journeyperson Parts Technician qualification, or equivalent demonstrated experience, is preferred.
Intermediate computer skills, including proficiency with Microsoft Office and Windows.
Ability to perform basic mathematical calculations.
Ability to lift up to 50 pounds.
Responsibilities
Assist customers with parts inquiries in person, over the phone, by email, or through Kenect.
Process customer parts purchases using Point of Rental (POR) and Rentco procedures.
Supply service technicians with parts ordered through parts requisition forms.
Verify received shipments by checking orders against shipping documents.
Report stock levels to the Service Manager or Branch Manager, follow up on shortages, and report shortages to a manager.
Maintain product and service knowledge through dealer-specific training.
Keep the parts department stocked and orderly by maintaining minimum and maximum inventory levels.
Desired Qualifications
A Journeyman or Journeyperson Parts Technician qualification, or equivalent demonstrated experience.
Ability to build and maintain lasting customer relationships.
Strong attention to detail, organization, problem-solving, time management, written communication, and verbal communication skills.
Bobcat of the Peace, a division of Rentco Equipment Ltd., is a fast-paced local company with over 60 years of dedicated service to Grande Prairie and the Peace Country. As a leading dealership, we specialize in Bobcat, Develon Heavy Equipment, Bobcat forklifts, Precision Trailers, and Grasshopper products. Our robust sales and service teams, coupled with a comprehensive parts inventory, ensure exceptional support for our valued customers
We are currently looking for a full-time Parts Technician to join our team at Bobcat of the Peace in Grande Prairie.
As the Parts Technician, you are responsible for:
Providing excellent customers service in-person, over the phone, via e-mail, or through Kenect by assisting them with their parts inquiries
Processing customer’s parts purchases using Point of Rental (POR) and in accordance with Rentco’s procedures
Supplying service technicians with parts ordered through parts requisition forms
Verifying received shipments by checking order against shipping documents
Reporting stock levels to Service Manager or Branch Manager, following up on shortages and reporting shortages to Manager
Maintaining a high level of product and service knowledge through dealer specific training
Keeping parts department stocked and orderly by maintaining min and max levels
You have the following education, training, and skills:
Journeyman/Journeyperson Parts Technician (preferred), or equivalent demonstrated experience
Intermediate computer skills with proficiency using the Microsoft Office suite and Windows
Excellent attention to detail, organization, problem-solving, and time management skills
Excellent written and verbal communication skills
Able to build and maintain lasting relationships with customers
Stable, year-round employment with great hours (Monday-Friday from 8:00am- 5:00 pm and a Saturday rotation from 8:00am -12:00pm)
Free rentals and employee discount
Promote from within policy
Employee Referral Bonus
Fantastic team to work with
Monthly cake days to celebrate birthdays and work anniversaries
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