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Kaiser Permanente

Integrated healthcare provider and payer platform

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeMcLean, VA, USANo salary listedIn-person

About the Job

Requirements

  • Graduate of an accredited Medical Assistant program that includes phlebotomy training.
  • High school diploma or General Education Development (GED) is required.
  • Hold one of the listed Medical Assistant credentials: Registered Medical Assistant from American Medical Technologists, NCCT National Certified Medical Assistant, Medical Assistant Certificate from American Association of Medical Assistants, or Certified Clinical Medical Assistant from National Healthcareer Association.
  • Hold Basic Life Support certification from the American Heart Association.
  • Complete all Kaiser Permanente Medical Assistant required competencies within the first 60 days of employment and annually thereafter.
  • Maintain required certifications and complete annual continuing education units to meet CLIA regulations and/or licensing requirements.
  • Demonstrate effective interpersonal and customer service skills.
  • Demonstrate effective written and oral communication skills.
  • Proficiency in applicable computer software.
  • Problem-solving skills.
  • Ability to work independently and as a member of a team.
  • Ability to work in a Labor/Management Partnership environment.

Responsibilities

  • Assist physicians, nurses, and allied health personnel in delivering patient care under direct physician supervision.
  • Prepare patients for medical examinations.
  • Perform rooming-in, screening activities, and patient histories for the appropriate patient population.
  • Perform assigned clinical tasks and procedures under the delegation and supervision of a licensed physician.
  • Set up patients for virtual visits in the clinic.
  • Turn over examination rooms following patient visits.
  • Serve as a chaperone for examinations when requested by the patient.
  • Assist with scheduling follow-up appointments and activities recommended by the physician.
  • Immediately notify a physician or other licensed healthcare provider when a patient is observed to be in distress.
  • Document all care provided and actions taken on behalf of patients in KP HealthConnect.
  • Monitor patient flow and intervene as appropriate to minimize wait times and support efficient clinic operations.
  • Assist with inventory and requisition of required supplies and keep examination and procedure rooms stocked.
  • Monitor and manage refrigerated medications under the supervision of the practicing physician.
  • Administer medications according to Kaiser Permanente policy using the five rights of medication administration.
  • Perform basic diagnostic and laboratory tests and collect specimens according to Kaiser Permanente policy and CLIA regulations.
  • Provide routine patient education and self-care instructions as directed by providers.

Desired Qualifications

  • At least one year of full-time experience as a nursing or medical assistant, relevant experience, or successful completion of a Kaiser Permanente externship.
  • Proficiency in documenting in an electronic medical record system.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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