Impact Director

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Number of Positions: 1Work Location: 100% On-Site

Position Overview

The Impact Director (ID) is responsible for the overall management of the day-to-day programmatic operations, ensuring the achievement of City Year’s mission and overall service excellence through the successful implementation of the Whole School Whole Child service model by managing and developing Impact Managers and corps members to build and cultivate strong school partnerships and developing a group of committed, idealistic leaders and school practitioners; the successful completion of transformational physical service days and volunteer engagement; and ensuring an impactful and inspirational corps experience as well as corps member development. Impact Directors supervise Impact Managers, oversee the members in their program, ensure a strong service impact, create opportunities for engaging outside volunteers/visitors, foster opportunities for member development and support the overall efforts of City Year’s mission statement.

Job Description

Position Overview

Reporting to the Managing Director of Impact (MDI), the Impact Director (ID) is responsible for collaborating with the Director of Service and Learning (DSL) and Impact Managers (IM) to support the implementation of the Whole School Whole Child model within the Impact Department, as well as, helping to develop and implement City Year Orlando’s educational partnerships, vision, and measurable impact. 

The ID will work closely with the Director of Service and Learning to train, implement, and evaluate outcomes of the strategic education plan, WSWC model, Early Warning Indicator meetings, collection and collation of student level data, and ensure that all AmeriCorps, City Year, and school district site education goals are met. 

The ID will ensure the implementation of WSWC with fidelity to the model. This role will also directly serve as Impact Manager for one or more district schools, managing their assigned school’s Student Success Coaches (SSC). Additionally, the ID will serve on the Impact Leadership Team (ILT), as well as, help to support site-wide initiatives and projects. 

Responsibilities

Primary responsibilities for this role include Impact Department implementation of WSWC, maintaining positive relationships with school-level staff, data access and district agreements, evaluation, adhering to the Impact Department budget management, and SSC learning and development. The ID will uphold program and service-based operating policies and procedures consistent with the organization’s culture and desired results.

Primary responsibilities include ensuring a high level of quality, detail, and measurable impact with students off-track from high school graduation. The ID works with the MDI to identify and communicate City Year Orlando’s long-term impact strategy in order to achieve long-term impact goals. This includes developing education partnerships and maintaining sustainable district relationships. 

The ID is responsible for routine communication to key stakeholders supporting the mission, such as with Volunteer Florida. The ID will work closely with the Impact Leadership Team to make sure the message and implementation of service are aligned (especially the weekly/bi-weekly Early Warning Indicator meetings).

BUILD CONDITIONS FOR SUCCESS IN SCHOOL(S) 

For the school(s) directly managed by the Impact Director, the ID will build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders. The ID manages implementation of partnership agreement between the school and City Year Orlando. They ensure the necessary conditions and resources are in place for their team of AmeriCorps members to deliver attendance, behavior, and course performance interventions for students.

Additionally, the ID implements City Year’s WSWC model with a high degree of quality to a targeted group of students at the right time, at assigned schoolhouse(s). They monitor data entry of SSCs to capture impact of WSWC on students and make data-informed decisions to ensure tutoring, classroom support, afterschool programs, and school-wide initiatives align with the shared goals of the school/City Year partnership. 

AMERICORPS MEMBER EXPERIENCE

The ID manages, coaches, and develops up to 10 AmeriCorps members through a personally rewarding year of service OCPS, where they achieve service performance and standards requirements while reaching their leadership development potential. The ID models leadership that is fueled by City Year's values, while facilitating ongoing dialogues that empower AmeriCorps members to relate to our values in personally meaningful ways. In addition, the Impact Director will support recruitment of new AmeriCorps members and current members to complete a second year of service.

RELATIONSHIP MANAGEMENT

The ID will be responsible for understanding the current education environment in the city of Orlando and within OCPS. He/she will lead on understanding and presenting the organization to OCPS district staff.  The ID will support building relationships with critical stakeholders to advance our work, including school administration and staff.

The ID will work closely with the Impact Leadership Team to make sure all goals are being met and local OCPS staff members feel informed and invested in the partnership. Additionally, the ID will identify and engage staff within OCPS to educate them about City Year Orlando’s service and ways to support it. This will be accomplished by attending external meetings, joining community groups or work groups, and tracking media on education topics. The ID will support the adherence to Volunteer Florida, district, and Corporation for National and Community Service guidelines and expectations.  The ID will communicate findings to the site’s Impact Leadership Team to inform on new developments that may affect our education vision and service. 

SERVICE PRODUCT DEVELOPMENT/CONTENT MANAGEMENT

The ID will support the development and execution of the site’s Whole School Whole Child strategy for product development and content management implementation, review, and evaluation.  In addition, the ID will target areas of strength and improvement to promote to colleagues or to address through additional training and resources. This includes: 

• Academic Support: Through the research, development, and implementation with the Impact Leadership Team of literacy and math tutoring programs during individual and small group sessions, the ID will identify target areas of strength and improvement. The program must align with the school district’s curricula as well as state standards. The ID will support in creation of tools to train corps members in serving as highly effective tutors, mentors, and role models. 

• Youth Enhancement & After School Programs: The ID will provide expertise in facilitating after school programming for elementary, middle, and high school youth via academic enrichment, homework and tutoring. The ID must provide Program Managers with the tools needed to meet all City Year Orlando goals regarding youth enhancement or after-school programming.

PARTICIPATION AS MEMBER OF THE CITY YEAR NATIONAL NETWORK

• The ID is expected to be an active member of the City Year national network by participating in conference calls, responding to e-mails, and completing other tasks as necessary. The ID may also be asked to lead on select network initiatives. 

• Support grant reporting and organizational evaluation by contributing to the collection, analysis, and reporting of program and impact data, collaborating across departments to provide timely and accurate information for internal and external reporting.

PARTICIPATE IN ORGANIZATIONAL INITIATIVES

• Attend and lead City Year Orlando's participation in the King's Trust Enterprise Challenge National Finals, serving as coordinator, point of contact, and chaperone for participating students and staff.
• Devote up to ten days a year to corps member recruitment interviews. 
• Assist with MLK Day, Opening Day, King’s Trust Regional and Annual Competitions, Annual Gala and other side-wide designated events. 
• Attend overnight events including King’s Trust, Academy (a conference for all City Year staff held in Boston for one week in the summer), and other local and national events.

Basic Qualifications 

• BA/BS required, Master’s Degree in Education, Social Work, Urban Studies, Youth Work, or other related field a plus.
• Experience building and growing complex professional relationships with a diverse group of internal and external stakeholders.
• Demonstrated ability to work with and inspire a diverse team of young adults in educational, community service, or youth development organization.
• Experience holding people accountable to performance goals and navigating difficult conversations. 

• Experience managing diverse teams, particularly managing teams of early-workforce members.
• Proven Relationship Management Skills – the ability to strategically identify, build, and cultivate relationships within the school district, and among educational partners and stakeholders.
• Outstanding planning skills – the capacity to strategically imagine, plan, and implement initiatives.
• Strong commitment to and experience developing a diverse and inclusive workforce and working effectively with people with different work styles and backgrounds.
• Demonstrated management experience.
• Excellent problem solving skills.
• Ability to apply creative problem solving when faced with perceived barriers. 
• Ability to translate mission and vision from organization level to individual level and draw connections between mission and daily work. 
• Ability to navigate complex topics and parse them for specific audiences. 
• City Year / AmeriCorps experience a plus.
• Excellent written and oral communication skills.
• Demonstrated proficiency in computer skills (MSWord, MS Excel, PowerPoint, Outlook).
• Possess a valid driver’s license and vehicle.  

Salary Range: $55K-$65K

Benefits