Field Engineer

<strong>Job Requirements </strong><br><p>At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.</p><p> </p><p><strong>[業務内容] Key Responsibilities</strong></p><p>·     半導体製造装置のフィールドサービスのマネージメント</p><p>·     半導体製造装置の現地工場での立ち上げ業務のマネージメント</p><p>·     半導体製造装置のフォールドサービスのブリッジ（海外の案件と国内顧客とのブリッジ）</p><p>·     海外、国内出張（フィールドサービスマネージメント業務）</p><p>·     半導体製造装置のフィールドサービスエンジニアの育成と管理</p><p>·     英語を使いエンジニアと顧客とのブリッジワーク</p><p><span style="color: rgb(0, 112, 192);"> </span></p><p style="text-align: justify;"><span style="color: rgb(112, 48, 160);">·     Field Service Manager of semiconductor manufacturing equipment</span></p><p style="text-align: justify;"><span style="color: rgb(112, 48, 160);">·     Management of on-site startup operations for semiconductor manufacturing equipment</span></p><p style="text-align: justify;"><span style="color: rgb(112, 48, 160);">·  Field service bridge role for semiconductor manufacturing equipment (bridging overseas projects and domestic customers)</span></p><p style="text-align: justify;"><span style="color: rgb(112, 48, 160);"> ·     Domestic and overseas business trips (field service management)</span></p><p style="text-align: justify;"><span style="color: rgb(112, 48, 160);"> ·     Training and management of field service engineers for semiconductor manufacturing equipment</span></p><p style="text-align: justify;"><span style="color: rgb(112, 48, 160);"> ·     Bridging the gap between engineers and clients using English.</span></p><p style="text-align: justify;"><br></p><p> </p><p>We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.</p><p> </p><p>We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.</p><p style="text-align: justify;"><strong>［勤務地］ Work Location</strong> 岩手県奥州市 <span style="color: rgb(112, 48, 160);">Oshu, Iwate</span></p><br><br><strong>Work Experience </strong><br><p><strong>■必須要件■ </strong><strong style="color: rgb(107, 36, 178);">Must Have</strong></p><p>·        半導体製造装置のフィールドエンジニア業務と立ち上げ業務経験者（5年以上）</p><p>·        部下の管理経験者（3年以上）</p><p>·        お客様やチームメンバーからの要求内容の理解</p><p>·        チームワークが出来る方</p><p>·        半導体製造装置のトラブルシューティング経験者</p><p>·        海外、国内出張可能な方（数週間程度）</p><p>·        英語のスキル（TOEIC700ポイント以上）、業務で英語を使った経験５年以上</p><p> </p><p><span style="color: rgb(112, 48, 160);">·        </span><span style="color: rgb(112, 48, 160); background-color: white;">Having communications skills (The ability to consistently report, consult and communicate)</span></p><p><span style="color: rgb(112, 48, 160);">·        </span><span style="color: rgb(112, 48, 160); background-color: white;">Understand the customer's and our team member’s requirements</span></p><p><span style="color: rgb(112, 48, 160);">·        </span><span style="color: rgb(112, 48, 160); background-color: white;">Person who works well with team members.</span></p><p><span style="color: rgb(112, 48, 160);">·        </span><span style="color: rgb(112, 48, 160); background-color: white;">Person who likes working and adjusting machines.</span></p><p><span style="color: rgb(112, 48, 160);">·        </span><span style="color: rgb(112, 48, 160); background-color: white;">Person who takes work seriously.</span></p><p><span style="color: rgb(112, 48, 160);">·        </span><span style="color: rgb(112, 48, 160); background-color: white;">Person who does not mind standing for long time in clean room.</span></p><p>·        <span style="color: rgb(112, 48, 160); background-color: white;">Person who can do a business trip for approximately 1.5 months at a time</span></p><p><strong>■尚可要件■ Good to Have</strong></p><p>·     国外の半導体装置メーカーにてフィールドサービスのマネージャー経験者</p><p>·     クリーンルーム内の作業経験</p><p>·     半導体装置産業に関する安全基準に精通していること</p><p>·     グローバルチームや利害関係者とやり取りできる優れたコミュニケーションスキル</p><p> </p><p><span style="color: rgb(112, 48, 160);">·     </span><span style="color: rgb(112, 48, 160); background-color: white;">Experience in installation of semiconductor manufacturing equipment, LCD manufacture Equipment and medical device.</span></p><p><span style="color: rgb(112, 48, 160);">·     </span><span style="color: rgb(112, 48, 160); background-color: white;">Experience in work in clean room.</span></p><p><span style="color: rgb(112, 48, 160);">·     Exposure to safety standards pertaining to Semiconductor equipment industry.</span></p><p><span style="color: rgb(112, 48, 160);">Outstanding communication skill which can communicate with global team or stakeholder.</span></p><p><span style="color: rgb(112, 48, 160); background-color: white;"> </span></p><p> </p><p>■語学力■ Language Skill</p><p style="text-align: justify;">•       日本語Nativeレベル</p><p style="text-align: justify;"><span style="color: rgb(112, 48, 160);">•       Native-level Japanese</span></p><p> </p><p><strong>[Welfare]</strong></p><p><span style="background-color: white;">◆ Salary increment once a year</span></p><p><span style="background-color: white;">◆ Commuting allowance (up to 20,000/month)</span></p><p><span style="background-color: white;">◆ Salary details: Full annual salary system (1/12 paid monthly)</span></p><p><span style="background-color: white;">◆ Overtime allowance</span></p><p><span style="background-color: white;">◆ Equipped with various social insurance</span></p><p><span style="background-color: white;">・ Welfare pension</span></p><p><span style="color: rgb(107, 36, 178); background-color: white;">・ Health insurance</span><span style="color: rgb(112, 48, 160); background-color: white;"> (</span><a href="https://www.tjk.gr.jp/" rel="noopener noreferrer" target="_blank">Tokyo Information Service Industry Health Insurance Association</a><span style="color: rgb(112, 48, 160); background-color: white;">)</span></p><p><span style="background-color: white;">・ Employment insurance</span></p><p><span style="background-color: white;">・ Worker's Accident Compensation Insurance</span></p><p><span style="background-color: white;">◆ Health checkup (health checkup for dependents, medical checkup, gynecological checkup, etc.)</span></p><p><span style="background-color: white;">◆ Retirement age is 65 years old *No retirement age for positions</span></p><p><span style="background-color: white;">◆ Referral recruitment system (with benefits)</span></p><p><span style="background-color: white;">◆ In-house training system (online)</span></p><p><span style="background-color: white;">◆ Trial period: 3 months, no change in duties or benefits</span></p><p><span style="background-color: white;">◆ Measures to prevent passive smoking: Yes (no smoking indoors)</span></p><p><strong> </strong></p><p><strong> [休日休暇]</strong></p><p><span style="background-color: white;">◆年間休日120日以上</span></p><p><span style="background-color: white;">◆完全週休2日制（土・日）</span></p><p><span style="background-color: white;">◆祝日</span></p><p><span style="background-color: white;">◆年末年始休暇</span></p><p><span style="background-color: white;">◆有給休暇</span></p><p><span style="background-color: white;">◆産前産後休暇</span></p><p><span style="background-color: white;">◆育児休暇</span></p><p><span style="background-color: white;">◆介護休暇</span></p><p><span style="background-color: white;">◆忌引休暇　</span></p><p><span style="background-color: white;">※常駐先の業務にともなって休日・休暇は変動の可能性があります。すべて大手メーカーのため、年次休暇などは充実している場合がほとんどです。</span></p><p><span style="background-color: white;">  </span></p><p><strong>[Vacations]</strong></p><p><span style="background-color: white;">◆ Total holidays: over 120 days off per year</span></p><p><span style="background-color: white;">◆ 2-day weekend system (Saturday and Sunday)</span></p><p><span style="background-color: white;">◆ National Holidays</span></p><p><span style="background-color: white;">◆ New Year holidays</span></p><p><span style="background-color: white;">◆ Paid vacation</span></p><p><span style="background-color: white;">◆ Prenatal and post-natal leave</span></p><p><span style="background-color: white;">◆ Childcare leave</span></p><p><span style="background-color: white;">◆ Nursing care leave</span></p><p><span style="background-color: white;">◆ Bereavement leave</span></p><p><span style="background-color: white;">*Holidays and vacation days may change depending on the work place you are stationed. Since they are all major manufacturers, most have generous annual vacations</span></p><br><br>