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Career TEAM

Workforce development consulting with government software

Project Director

Business OperationsUpdated on Nov 3
Full-timeCalifornia, USA$85k - $100k

About the Job

Requirements

  • A bachelor's degree in business, marketing, public relations, or community organization or development is required.
  • Knowledge of the local region and relevant partners is required.
  • At least 5 years of experience in operations or project management and at least 3 years of workforce or Workforce Innovation and Opportunity Act experience are required.
  • At least 5 years of experience in business, marketing, public relations, education, or human or workforce development services is required.
  • Knowledge of planning and organizing work standards, processes, and references to regularly assist management is required.
  • Experience hiring, recruiting, and retaining staff and managing employee relations matters is required.
  • Strong fiscal management experience involving budgets, revenue management, leveraging funds, invoice processing, or reconciliation is required.
  • Understanding of technical support issues related to quality assurance, data management, and reporting is required.
  • Knowledge of a human-centered approach to customer service and complaint resolution, including taking action to prevent future occurrences, is required.
  • A demonstrated ability to work in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient, and maintaining confidentiality, is required.
  • Attention to detail and organizational, analytical, research, and critical-thinking skills are required.
  • Computer literacy and proficiency with Microsoft Office, including Word, Excel, and PowerPoint; training platforms; and case management or customer relations software applications are required.
  • Time-management skills to meet deadlines and work under pressure are required.
  • Verbal and written communication skills are required.
  • A valid driver's license is required.

Responsibilities

  • Manage and supervise staff and oversee administration, programs, and the strategic plan.
  • Oversee all aspects of Workforce Innovation and Opportunity Act Title I Adult and Dislocated Worker programs and special project grants, including RERP and HUD-CDBG; plan, implement, administer, and evaluate projects and activities to ensure program performance and compliance standards are met.
  • Ensure compliance with contract requirements, policies, procedures, and program monitoring.
  • Monitor expenditure rates and performance metrics, prevent disallowed costs, support and coach staff, and create service delivery plans.
  • Conduct labor market research and evaluation.
  • Support case management, performance outcomes, job-search activities using skills, aptitude, and value-assessment software, enrollment services, and placement outcomes.
  • Coordinate planning and implementation of policies and procedures for continuous improvement and customer satisfaction.
  • Partner with the local Workforce Board to meet local needs, support growth, and build community awareness of WIOA and partner services.
  • Serve as the primary local contact and contract liaison for the funding source.
  • Lead employees in executing program initiatives and supporting their development as workforce development professionals.
  • Develop and implement strategies to incorporate performance objectives into staff's daily operations.
  • Plan and implement policies and procedures and a quality-management model for continuous improvement and customer satisfaction.
  • Hire, train, and develop staff, ensuring an appropriate application learning process.
  • Complete required documentation and reports accurately and thoroughly.
  • Perform other duties and projects as needed.

Desired Qualifications

  • Bilingual Spanish is preferred.
  • Experience with digital literacy and basic-skills training programs is desired.
  • Completion of the hard-skills Credential Training Program is desired.
  • Local travel may be required up to 30% of the time.

About the Company

Career TEAM

Workforce development consulting with government software

Career TEAM, LLC provides workforce development services to government and education institutions. It combines high-touch, one-on-one case management and career services with a proprietary software portal called Career EDGE to manage employment and training programs. The Career EDGE platform supports program administration, participant tracking, and service delivery, enabling staff to coordinate services and monitor outcomes for participants. The company differentiates itself by offering an integrated mix of hands-on support and software tailored to public sector and educational clients, backed by a track record of securing government and state grants (over $100 million) and collaborating with partners like ForgeNow to strengthen vocational training. Career TEAM’s goal is to reduce unemployment and poverty by closing the opportunity divide and delivering better employment outcomes through targeted workforce development solutions.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
North Haven, CT
Founded
1996

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