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Zimmer Biomet Holdings

Develops joint replacement, robotics, smart implants

Sales Associate 1

Field SalesPosted on Nov 12
Full-timePennsylvania, USA$60k - $70k

About the Job

Requirements

  • Must be mobile and willing to travel.
  • Must be able to carry weights up to 50 pounds.
  • Foundational knowledge of orthopedic surgical protocols, instrumentation, and sterile techniques is required.
  • Effective verbal and written communication is required to translate technical knowledge into practical guidance.
  • Professionalism and a composed, confident, and respectful demeanor in clinical settings are required.
  • Ability to build trust and credibility with clinical staff and surgeons is required.
  • Attention to detail is required when reviewing surgical plans, preparing instruments, and ensuring case accuracy.
  • Strong team orientation and ability to collaborate with sales representatives, hospital staff, and peers are required.
  • Organizational skills are required to manage multiple facilities, priorities, and documentation.
  • Proactive preparation, including reviewing case schedules and ensuring equipment readiness, is required.
  • Ability to learn new products, procedures, and technologies quickly, adjust to surgeons’ preferences and variations, and use feedback to improve clinical knowledge is required.
  • Clear verbal and written communication in English is required.
  • An associate's degree, medical certification, or equivalent education and experience is required.
  • Zero to two years of sales or sales service experience in medical device or surgical settings is required.

Responsibilities

  • Attend and participate in weekly and monthly sales team meetings as a contributor.
  • Build strong relationships with key surgeons and develop product knowledge and clinical proficiency to support prioritized Zimmer Biomet and MedTech products during procedures.
  • Support the sales team by providing customer service, identifying customer buying signals, gathering competitive intelligence, and identifying opportunities to upsell or cross-sell to existing customers.
  • Coordinate surgery schedules, including case templating, and request implants and instruments through SMS.
  • After procedures, ensure that all Zimmer Biomet products used are properly accounted for to support billing and inventory replenishment.
  • Provide on-site and remote clinical support, education, and training to surgeons and operating room staff.
  • Assist with implementing and integrating medical devices or clinical solutions into clinical practice.
  • Act as a product expert by providing technical support during procedures, demonstrations, and evaluations.
  • Collaborate with sales and marketing teams to support product launches and customer engagement initiatives.
  • Gather clinical feedback from end users and relay insights to internal teams for product development and improvement.
  • Support clinical trials, including site initiation, training, monitoring, and documentation as needed.
  • Ensure compliance with regulatory and ethical standards in all clinical interactions.
  • Provide after-hours, evening, weekend, on-call, and add-on case coverage for the team or territory.
  • Collaborate with and provide sales support for the team or territory, including transporting Zimmer Biomet instruments and implants for daytime, evening, add-on, or weekend cases.
  • Ensure implants and instruments are accurate, clean, and complete; thoroughly review surgical plans before each case; and prevent errors through preparation and vigilance.
  • Follow policies and standard operating procedures regarding interactions with healthcare professionals, product handling and complaints, expense reporting, sales activities, and training.
  • Perform other duties as assigned.

About the Company

Zimmer Biomet Holdings

Develops joint replacement, robotics, smart implants

Zimmer Biomet manufactures and markets musculoskeletal medical devices and instruments for joint replacement, surgical trauma, and sports medicine. Its products include joint implants, surgical tools, and smart implants, often supported by robotic-assisted surgery systems. The company develops, produces, and sells these devices and provides services such as medical education and training to healthcare professionals to support procedures and outcomes. Compared with competitors, Zimmer Biomet benefits from a long history (over 90 years), a global footprint, and a focus on integrated solutions that combine advanced implants with robotics technology and education partnerships. Its goal is to advance patient care by delivering reliable devices, technologies, and professional training that improve surgical outcomes and collaboration with healthcare providers.

Company size
10,001+
Company stage
IPO
Headquarters
Warsaw, IN
Founded
1927

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