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Accenture

Advises businesses and runs their technology

Connected Service - Multiple Teams

Operations & Supply Chain ConsultingConfirmed live in the last 24 hours
Full-timeSan José Province, San José, Costa RicaNo salary listed

About the Job

Requirements

  • Advanced English is required.
  • A university degree is required.
  • For Analyst roles, 2–5 years of experience in connected service, IoT or telematics, installed base management, enterprise asset management, or aftersales service operations, with platform exposure, is required.
  • For Consultant roles, 5–9 years of experience in connected service, IoT or telematics, installed base management, enterprise asset management, or aftersales service operations, with platform exposure, is required.
  • For Manager roles, 10–15 years of experience in connected service, IoT or telematics, installed base management, enterprise asset management, or aftersales service operations, with platform exposure, is required.
  • For Senior Manager roles, 15–20 years of experience in connected service, IoT or telematics, installed base management, enterprise asset management, or aftersales service operations, with platform exposure, is required.

Responsibilities

  • Support Connected Service and Internet of Things transformation initiatives.
  • Design and optimize connected asset and installed base management processes.
  • Contribute to predictive maintenance, remote monitoring, digital twin, and asset performance management programs.
  • Support service bill of materials and parts data management initiatives.
  • Participate in client workshops, requirements gathering, and solution design sessions.
  • Collaborate with technical teams to support system integrations, data migration, and platform implementation.
  • Contribute to business development activities and thought leadership materials.

Desired Qualifications

  • Experience in Connected Service, Internet of Things, telematics, enterprise asset management, product lifecycle management, or aftersales service organizations.
  • Knowledge of asset lifecycle management, remote diagnostics, condition monitoring, and predictive maintenance.
  • Exposure to PTC ThingWorx, PTC Windchill, Siemens Teamcenter, SAP Enterprise Asset Management / Plant Maintenance / Product Lifecycle Management, Oracle, or Microsoft Dynamics 365.
  • Background in industrial equipment, automotive, aerospace and defense, high-tech, medical devices, or manufacturing.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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