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UNFCU

Global credit union providing loans

Lead HR Business Partner

HR Generalist & Employee RelationsUpdated on Nov 5
Full-timeLong Island City, Queens, NY, USA$145k - $165k /yr

About the Job

Requirements

  • A bachelor's degree in a related field of study is required.
  • Progressive corporate Human Resources experience, including at least five years in an HR Business Partner or comparable role, is required.
  • Experience supporting a global workforce across multiple countries, jurisdictions, and cultures is required; multinational organization experience is preferred.
  • Knowledge of employment laws, payroll, and compensation practices is required.
  • Intermediate to advanced Microsoft Office skills are required.
  • Project management skills, including coordinating multiple stakeholders, timelines, and deliverables while staying organized, detail-oriented, and able to shift priorities quickly, are required.
  • Presentation, written, and verbal communication skills, with the ability to influence people at all levels and present confidently to groups, are required.
  • The ability to build trust, provide credible HR advice, and offer constructive challenge to employees, managers, senior leaders, and HR colleagues is required.
  • The ability to lead peers and work effectively with others across HR, business areas, and locations without direct authority is required.
  • Critical thinking and problem-solving skills, sound judgment about practical solutions, and the ability to determine when to escalate are required.
  • A proactive, self-directed approach and commitment to excellence, integrity, and accountability are required.

Responsibilities

  • Uphold the organization’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members through consistent demonstration of service excellence behaviors.
  • Establish, build, and maintain positive relationships across the organization, and provide consistent support, partnership, and guidance to designated business areas and HR colleagues.
  • Provide HR support and guidance related to the global workforce; apply knowledge of global HR practices, employment considerations, and cultural differences across countries and jurisdictions; and partner with HR colleagues, vendors, and appropriate resources to address global workforce needs.
  • Manage execution of the performance management strategy through processes related to performance snapshots, coaching, and rewards; support the compensation philosophy and advise business areas on pay practices; ensure alignment, pay equity, meritocracy, and high-quality feedback and coaching; and collaborate with business areas to design and implement plans to drive and improve performance.
  • Counsel staff and management regarding employee inquiries and ensure consistent interpretation and application of employment policy; provide prompt problem resolution with actionable solutions and conduct formal investigations when necessary; coach management in constructive dialogue and workplace conflict resolution; ensure corrective strategies foster trust and accountability; and mitigate organizational risk by ensuring an amenable and progressive disciplinary action process.
  • Coordinate initiatives executed by the HR Business Partner team, including Great Place to Work certification, employee engagement activities such as biennial surveys and impact planning, executive summaries and reporting, employee pulse surveys, and updates to or introductions of manuals, guides, and tools. Establish responsibilities and timelines, monitor progress, identify barriers or gaps, follow up on commitments, and ensure deliverables are completed accurately and on schedule.
  • Support the Manager - Employee Experience in planning and managing global talent management projects, programs, processes, and practices that positively influence the employee experience; recommend strategies, updates, improvements, and enhancements based on business needs, employee feedback, workforce trends and data, and HR expertise.
  • Work with Talent Acquisition, Talent Development, and Corporate Learning on onboarding, job descriptions, career paths, development plans, workforce planning, talent reviews, and training.
  • Manage offboarding and use exit insights to improve retention.

Desired Qualifications

  • Working knowledge of a human resources information system, preferably UKG Pro.
  • Human resources certification.
  • Global HR experience that includes Africa, Asia, or Europe.

About the Company

UNFCU

Global credit union providing loans

UNFCU is a global financial cooperative that serves United Nations staff and related members. It provides traditional banking services such as loans, credit cards, and digital banking to a worldwide member base, including secure online and mobile platforms for everyday financial management. Members’ deposits fund lending and other financial products, and revenues come from loan interest, service fees, and related offerings. The organization differentiates itself through its global focus on UN employees, climate-neutral operations, and a commitment to inclusivity in leadership, aiming to empower a diverse membership. The goal is to offer safe, personalized financial solutions that simplify cross-border financial needs while delivering social and environmental value.

Company size
Not listed
Company stage
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Total funding
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Headquarters
New York City, New York
Founded
Not listed

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