Service Corporation International

Provides funeral services, cemeteries, & cremation

Funeral Service Assistant

Administrative SupportConfirmed live in the last 24 hours

Part-timeNorth Palm Beach, FL, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
A valid state driver's license and an acceptable driving record are required.
The candidate must be able and willing to learn the required systems and tools.
The candidate must demonstrate compassion and integrity.
The candidate must have clear and concise verbal and written communication skills.

Responsibilities

Provide clerical and administrative support for funeral operations.
Meet members of the public, answer questions, and provide information about funeral, cremation, and related topics.
Answer phones courteously and politely.
Assist with funeral, memorial, and other services or ceremonies as requested by clients and management.
Attend the monthly staff meeting.
Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photographs, and other family keepsakes or mementos, and ensure their proper care and storage.
Prepare documents related to services, cremations, and maintenance as directed by management.
Assist with respectful preparation of remains, including dressing and lifting the deceased or operating the crematory, as permitted by law and company regulations.
Perform office duties using phones, a fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale, and stereo or video system.
Run errands, including delivering flowers and picking up supplies or documents.
Serve as an usher, park cars, and perform transportation duties as needed.
Drive funeral home vehicles for services and to pick up families.
Ensure refreshments are available where permitted by law.
Assist with visitations, memorials, and funeral services, including setting up visitation rooms and chapels, dressing and casketing remains, and delivering family items and flowers.
Greet and receive client families and other people entering the office for information and assistance.
Accommodate family needs during services and visitations.
Wash and clean funeral home vehicles and other client vehicles as required.

Desired Qualifications

Previous customer service and/or sales experience is preferred.
Proficiency with the Microsoft Office suite and databases is preferred.

Our associates celebrate lives. We celebrate our associates.

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.

The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

Job Responsibilities

Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
Prepares documents related to services, cremations, maintenance, as directed by management
Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
Run errands such as for floral delivery, picking up of supplies, documents, etc
Serves as an usher and may park cars or perform any transportation requirements.
Drives Funeral Home vehicles for services and picking up families
Ensures refreshments are available (where allowed by law)
Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
Prepares documents related to services, cremations, maintenance etc.,
Greets and receives client families and / or other persons entering the office for information and assistance
Accommodates the needs of the family during a service and/or visitation
May wash and clean funeral home vehicles and other client vehicles as required from time to time

Minimum Requirements

Education

High school diploma or equivalent

Experience

Previous customer service and/or sales experience preferred
Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses

Valid state driver’s license with an acceptable driving record required

Knowledge, Skills and Abilities:

High level of compassion and integrity
Clear and concise verbal and written communication skills
Professional behaviors and team player

Postal Code: 33408Category (Portal Searching): OperationsJob Location: US-FL - North Palm Beach

About the Company

Service Corporation International

Provides funeral services, cemeteries, & cremation

SCI is the leading provider of death care products and services in North America, operating funeral homes and cemeteries under the Dignity Memorial brand. It offers end-of-life services such as funeral planning, cremation, and cemetery property and services, delivering a consistent experience under Dignity Memorial. Its large, geographically diverse footprint with a mix of standalone and combined funeral-home/cemetery locations gives broad access and a standardized service offering. Its goal is to serve families with comprehensive, value-based death care and maintain market leadership in North America.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Houston, TX
Founded: 1962

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