SEARHC

Youth and family behavioral health care

Optometric Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeJuneau, AK, USANo salary listed

About the Job

Requirements

A high school diploma or GED is required.
BLS certification is required at hire or must be obtained within three months of hire.
Certified Paraoptometric Technician (CPOT) certification from the American Optometric Association and/or an Alaska Dispensing Optician License is required.
Clinical competency is required within three months of hire and every three years.
Knowledge of medical and ophthalmic terminology is required.
Knowledge and demonstrated use of customer service principles is required.
Knowledge and demonstrated use of safety and infection control principles is required.
Skills in customer service, time management, and organization are required.
Computer-use skills with a high degree of accuracy and attention to detail are required.
Verbal and written communication skills are required.
Ability to multitask and work independently in a fast-paced environment is required.
Ability to learn and maintain optometry assistant competencies is required.
Ability to problem-solve and use conflict-resolution skills to develop and maintain working relationships with other staff and departments is required.
Fine-detail manual dexterity and precision for eyeglass repairs are required.
Ability to accompany the optometrist on field trips for 3–6 weeks per year is required.

Responsibilities

Room and screen patients for providers, and perform optical and point-of-care laboratory testing.
Document information accurately and promptly.
Assist patients with optical orders, including verifying optical benefits, selecting frames, taking measurements, entering orders, collecting payments, verifying orders, dispensing glasses and contact lenses in person or by mail, making adjustments and repairs, and processing warranty replacements.
Assist with inventory management by ordering, cleaning, and returning inventory and placing frames.
Assist with approval and reconciliation of invoices to ensure timely payment.
Acquire ocular images, including photographs, optical coherence tomography, visual fields, and topography.
Enter images into the medical record for provider review.
Assist with triage, tracking, and scheduling of referred, recalled, or diabetic patients.
Answer and direct phone calls, respond to patient questions, and handle paperwork.
Work with Referral Care Coordinators, providers, and/or clinics to facilitate patient referrals.
Order and maintain office and medical supplies.
Maintain patient confidentiality.
Work collaboratively to meet patient needs and organizational goals.
Perform other duties as assigned.



Training provided! Looking for a new opportunity in healthcare? We have various levels of this role, which can kickstart your Optometry career! Entry level candidates welcome! This position supports eye care services to patients of all ages. This position requires/develops skills as an optometry assistant including optical and imaging duties through on-the-job and self-training modules. Customer service, attention to detail, clear communication and timely documentation are essential for this position.

This is a career ladder position with four levels designed to provide progressively more technical and independent work experiences. Promotion between job levels is based on performance, skill acquisition, required certifications, and the demonstrated ability to successfully handle duties requiring progressively more responsibility.

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.

Key Essential Functions and Accountabilities of the Job (as skills acquire)

Optometry Assistant

Room and screen patients for the providers, perform optical and point of care lab testing.
Accurately document in a timely manner.

Optical

Assist patients with optical orders: optical benefits verification, frame selection, measurements, order entry, payment collection, order verification, dispensing (glasses and contacts) in-person or by mail, adjustments, repairs, and warranty replacements.
Assist with inventory management: ordering, cleaning, returns and frame placement.
Assist with approval and reconciliation of invoices for timely payment.

Imaging

Acquires ocular imaging: photos, ocular coherence tomography, visual fields, topography.
Enters images into medical record for provider review.

Administrative Support

Assist with triage, tracking and scheduling of referred, recalled or diabetic patients.
Assist with phones, directing/answering patient questions and paperwork.
Work with Referral Care Coordinators, providers and/or clinics to facilitate patient referrals.
Order and maintain office and medical supplies.

Other Functions

Always maintain patient confidentiality.
Work collaboratively to meet the needs of the patients and organizational goals.
Other duties as assigned.

Additional Details:

Education, Certifications, and Licenses Required

High School Diploma or GED
BLS at hire or must obtain within 3 months of hire.
Certified Paraoptometric Technician (CPOT) from the American Optometric AssociationAND/OR Alaska Dispensing Optician License.
Clinical Competency required within 3 months of hire and every three years

Knowledge of

Knowledge of medical and ophthalmic terminology.
Knowledge and demonstrated use of customer service principles.
Knowledge and demonstrated use of safety and infection control principles.

Skills in

Customer service, time management and organization.
Computer use with a high degree of accuracy and detail orientation.
Verbal and written communication.

Ability to

Ability to multi-task and work independently in fast paced environment.
Ability to learn and maintain optometry assistant competencies.
Ability to problem-solve and use conflict resolution skills to develop and maintain good working relations with other staff and departments.

Other Qualifications

Fine detail manual dexterity with precision for eyeglass repairs.

Travel Required

Required to accompany optometrist on field trips, 3-6 weeks/year.

Position Information:

Work Shift:OT 8/40

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

About the Company

SEARHC

Youth and family behavioral health care

Juneau Youth Services provides emergency, residential, and community-based behavioral health care for children, teens, and their families in Alaska. Services are tailored and strengths-based, delivered in home-like, least-restrictive settings where trained caregivers and clinical professionals form therapeutic relationships to support youth development and family functioning. The programs operate under the Teaching Family Model and focus on keeping or reunifying children with their families when appropriate. The organization has about 25 staff and positions itself as the leading youth- and family-focused behavioral health provider in Juneau, aiming to help vulnerable youth succeed and thrive.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Juneau, AK
Founded: 1961

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