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Bosch Home Comfort

Makes heating, cooling and hot-water equipment

Customer Service Technician - Southern Mainz area

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeMainz, Germany

About the Job

Requirements

  • Completed vocational training; preferably in mechatronics, electrical work, refrigeration technology, heating installation, or a related field.
  • Professional experience in customer service.
  • Good computer skills.
  • Very good spoken and written German.

Responsibilities

  • Independently commission, maintain, and repair Bosch Thermotechnology products after completing theoretical and practical onboarding.
  • Perform multi-brand customer service for Buderus and Bosch Junkers products, especially heat pumps, split air-conditioning units, gas and oil heating systems, and control devices in existing systems.
  • Carry out measurements, inspections, and self-regulation of thermotechnology products.
  • Act as a knowledgeable contact for customers and resolve complaints using analytical and technical skills.
  • Start assignments directly from home and manage the tools and spare parts inventory in the assigned service vehicle.

Desired Qualifications

  • Knowledge of heating technology, control technology, renewable energy, and plant hydraulics.

About the Company

Bosch Home Comfort

Makes heating, cooling and hot-water equipment

Bosch Home Comfort makes heating, cooling and hot-water equipment for homes, commercial buildings and industrial users. Its portfolio combines electric heat pumps with gas-fired boilers and hybrid systems, giving customers different ways to control building temperatures and supply hot water. The business sells equipment through its brands' sales networks, with products adapted to regional building needs and energy requirements. Its inverter-driven heat pumps adjust compressor output to match demand rather than running constantly at full power. The Bosch business unit was formed through the merger of Bosch and Buderus heating activities in 2004 and is headquartered in Wetzlar, Germany.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Wetzlar, Germany
Founded
2004

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