M

Monarch

Behavioral health and substance use treatment

Floater

Residential & Direct SupportPosted on Nov 13
Part-timeRobbins, NC, USA$17

About the Job

Requirements

  • A valid U.S. driver's license is required.
  • Experience working with children or adults with a mental health diagnosis, intellectual or developmental disability, or substance use disorder is not required.

Responsibilities

  • Support people receiving services in achieving personal goals and developing positive relationships while providing coverage for Developmental Specialist, Behavioral Specialist, and Individual Supports/Supported Living Specialist roles during vacations, holidays, leave, or vacancies.
  • Assess each person's hopes, dreams, and desires and provide support that facilitates achievement.
  • Support people in developing relationships in their community and with their natural supports.
  • Assist people in participating fully in their community according to their interests, and connect them with community agencies, services, and supports that can meet identified needs or goals.
  • Protect and promote the rights of people receiving services, and help them develop advocacy skills, participate in advocacy efforts, and use personal advocates.
  • Provide support to meet the emotional, physical, and medical needs of people supported.
  • Educate people receiving services about required work procedures, facility rules, policies, practices, and their rights.
  • Facilitate positive, person-centered relationships using approaches that promote self-determination.
  • Provide input and recommendations for assessments, planning processes, and individual plans.
  • Implement individual plans within service-definition requirements and complete required documentation, including goal completion, actions toward outcomes, incident reports, and timesheets.
  • Complete daily progress notes and communication logs, and maintain records such as attendance, check sheets, and production sheets.
  • Assist with day-to-day home operations, including housekeeping, meal preparation, laundry, shopping, lawn care, and vehicle cleanliness and maintenance.
  • Teach emergency procedures and personal safety, use judgment in safety matters, and conduct fire drills, inspect equipment, and practice safety procedures in the community.
  • Supervise, educate, and monitor people receiving services in work settings, including community, vocational workshop, and day-support settings, as needed.
  • Maintain a safe working environment by following safety procedures in the community and on the job.
  • Provide coverage in-house or in the community as needed, including sleepovers in residential settings.
  • Drive and travel as required, and arrange or provide transportation for people receiving services as required.
  • Coordinate with lead staff on schedules to use hours efficiently and meet the needs of people receiving services.
  • Assist new or current staff with orientation, mentoring, and training.
  • Attend and actively participate in required meetings and training, and maintain certifications in agency, state, and federal training requirements.
  • Comply with agency policies and procedures and applicable state and federal statutes and regulations.
  • Follow service-definition guidelines for services provided.
  • Perform other relevant responsibilities assigned by a supervisor.

About the Company

Monarch

Behavioral health and substance use treatment

Monarch NC provides behavioral health services across North Carolina, including mental health and substance use treatment. They offer telehealth, crisis intervention, urgent care, and outpatient programs to deliver personalized care. Care is coordinated across multiple locations and access modes—clinic visits, remote telehealth, and crisis response—followed by structured outpatient support. Their goal is to improve tomorrow for clients by tailoring care and matching the right level of care to support recovery and mental health.

Company size
1,001-5,000
Company stage
Series A
Total funding
$23.9M
Headquarters
Albemarle, NC
Founded
1958

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