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P.F. Chang's

Casual-dining Asian cuisine with delivery

Restaurant Manager

Food & Beverage Operations ManagementPosted on Nov 9
Full-timeKansas City, MO, USA$60k - $75k /yr

About the Job

Requirements

  • Requires 1–3 years of progressive restaurant leadership experience managing both front-of-house and back-of-house operations in a high-volume, full-service restaurant.
  • Must be at least 21 years of age and have a high school diploma or equivalent.
  • Must maintain required food safety, alcohol service, and company training certifications in accordance with state, local, and company requirements.
  • Must possess a valid driver's license and be able to handle shift coverage, bank deposits, catering deliveries, local marketing, and business travel.
  • Requires proficiency in culinary and beverage standards, labor management, cost controls, point-of-sale technology, problem-solving, and team coaching.
  • Must have flexible availability across days, evenings, weekends, and holidays to support business needs.
  • Must maintain regular, reliable attendance and work collaboratively in a fast-paced environment.
  • Must be able to stand and walk for extended periods, lift and transport up to 50 pounds, and work in kitchen, cooler, freezer, and outdoor conditions.
  • Must perform essential job functions with or without reasonable accommodation.

Responsibilities

  • Lead front-of-house hospitality and back-of-house culinary operations and support restaurant performance.
  • Recruit, onboard, train, coach, and develop team members; build leadership bench strength and maintain an inclusive, respectful, high-performing workplace.
  • Champion food and beverage quality, preparation, presentation, and service standards.
  • Coach service, menu knowledge, speed of service, and guest recovery to deliver personalized hospitality.
  • Oversee daily and periodic sanitation checks, facility upkeep, and preventive equipment maintenance to maintain a clean, safe, guest-ready environment.
  • Drive sales growth, manage labor and food cost controls, execute assigned Areas of Responsibility, and participate in inventory, ordering, and other restaurant performance goals.
  • Support local restaurant marketing, community outreach, and charitable initiatives as a brand ambassador.
  • Travel up to 20% of the time for training, business meetings, or occasional multi-location support.

Desired Qualifications

  • College coursework in hospitality, culinary arts, or business is a plus.

About the Company

P.F. Chang's

Casual-dining Asian cuisine with delivery

P.F. Chang's is a casual-dining restaurant chain that serves Asian and Chinese cuisine. It operates through in-restaurant dining and online channels for delivery, takeout, and catering, with a rewards program, gift cards, and options for online ordering. The menu includes a variety of dishes, along with a curated selection of cocktails and an elevated wine list to complement meals. The company differentiates itself by offering a broad, globally available dining experience across multiple channels and markets, not just sit-down meals. Its goal is to provide a consistent, engaging dining experience at physical locations and through online services while building customer loyalty and expanding its reach in the U.S. and internationally.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Scottsdale, AZ
Founded
1993

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