Project Manager / Senior Project Manager

 About Sirion

Sirion is the world’s leading AI–native Contract Lifecyle Management (CLM) platform, transforming the end-to-end contracting journey for enterprises. With Agentic AI at the core, the platform’s extraction, conversational search, and AI-enhanced negotiation capabilities have revolutionized contracting across Fortune 500 companies like IBM, Coca Cola, Citi and GE. With more than 800 employees across the globe, Sirion comprises a team of AI engineers, legal experts and researchers who are working relentlessly to build reliable and trustworthy CLM for businesses of tomorrow. Recognized by Gartner, IDC, and Spend Matters as a consistent CLM leader, Sirion sets the innovation benchmark for the category. 

For more information, visit www.sirion.ai. 

Power the Future of AI & Why This Role Matters

The Partner Success Project Manager (PSPM) is the nerve centre of Sirion's visibility into partner-led implementation health. This role is deliberately not a classical project manager role, instead, the PSPM is a skilled in CLM domain, whose core contribution is ensuring that accurate, timely, and actionable information flows between partner project teams, Sirion's internal functions, and regional leadership.

The PSPM operates across multiple concurrent engagements, maintaining a real-time pulse on each project's status, proactively identifying patterns that signal risk, and escalating issues before they become crises. This role rewards structured thinking, sharp communication instincts, and the ability to synthesize complexity into clear, decision-ready insight.

How You’ll Make an Impact

Project Portfolio Tracking & Metrics Oversight

• Maintain a real-time, accurate view of all active partner-led implementation projects within the assigned portfolio — covering milestone status, go-live dates, open risks, blockers, and key decisions pending.
• Define and track a standardized set of project health metrics across the portfolio, including milestone adherence rate, risk density, open action item age, and escalation frequency.
• Develop and maintain a project health dashboard that provides the Regional Partner Success Leader and Regional Partner Delivery Lead with an at-a-glance view of portfolio status.
• Conduct weekly portfolio sweeps, reviewing updates from partner project teams and flagging discrepancies between reported status and observed delivery signals.

Proactive Reporting & Stakeholder Communication

• Prepare and distribute structured project status reports for each active engagement on a regular cadence (weekly / bi-weekly), tailored to the intended audience — ranging from working-level updates to executive summaries.
• Translate raw project data into clear, concise, and visually effective reports that highlight what matters: what is on track, what is at risk, what decisions are needed, and what is overdue.
• Proactively surface emerging risks and issues to the Regional Partner Delivery Lead and Regional Partner Success Leader before they escalate, with supporting context and recommended escalation paths.
• Maintain a rolling decisions log across each engagement, tracking open decisions, owners, and due dates to prevent stalled progress caused by unresolved choices.
• Prepare briefing materials for governance meetings, including project dashboards, risk summaries, and action item trackers.

Liaison Between Partner Project Teams and Sirion Internal Teams

• Serve as the coordination point between partner project teams and Sirion's internal functions — including Product Support, Technical Consultants, Enablement, CS Ops, and Legal/Commercial teams — ensuring requests are routed correctly and responses are tracked.
• Chase open actions from Sirion-side stakeholders, ensuring that partner teams are not left waiting for Sirion inputs that are blocking their delivery progress.
• Attend partner project team meetings (as observer or participant) to maintain firsthand visibility into delivery dynamics, emerging risks, and team sentiment.
• Facilitate information flow between the Regional Partner Delivery Lead and the partner's day-to-day delivery team — translating feedback from design reviews and toolgates into clear action items with owners and timelines.
• Coordinate logistics for governance meetings, design review sessions, and toolgate checkpoints — owning agendas, minute-taking, and action item distribution.

Escalation Management & Issue Triage

• Maintain a clear escalation log across the portfolio, tracking the nature of each escalation, the escalation path taken, and the resolution timeline.
• Triage incoming issues from partner teams, assessing urgency, determining the appropriate Sirion owner, and ensuring timely acknowledgement and response.
• Follow up on open escalations with relevant Sirion stakeholders until resolution is confirmed and the partner team is updated.
• Monitor recurrence patterns in issues across projects — identifying systemic problems (e.g., product gaps, knowledge deficiencies, process failures) and flagging them for structural remediation.

Governance Preparation & Cadence Management

• Prepare materials for all governance cadences — weekly internal team syncs, monthly partner review meetings, and ad-hoc escalation calls — including status decks, risk registers, and action item logs.
• Distribute meeting agendas in advance, capture minutes and action items during sessions, and circulate post-meeting summaries within 24 hours.
• Track action items from governance meetings to closure, chasing owners proactively when deadlines are approaching or missed.
• Maintain a governance calendar for each active engagement, ensuring all cadences are scheduled, attendees are confirmed, and materials are ready on time.

Skills & Experience You Bring to the Table

• 10–15 years of experience in project coordination, delivery operations, PMO, or program management support in an enterprise technology environment.
• Experience in CLM domain is mandate
• Proven ability to track and report on multiple concurrent projects simultaneously without losing accuracy or detail.
• Strong written communication skills — able to produce clear, concise status reports, executive summaries, and risk briefs that non-technical stakeholders can act on immediately.
• High attention to detail and comfort working with structured data, spreadsheets, dashboards, and project tracking tools.
• Confident interpersonal skills — able to chase actions and follow up with senior internal and partner stakeholders professionally and persistently.
• Demonstrated ability to identify patterns and signals in project data that indicate emerging risk, before they surface as formal issues.

Commitment to Diversity and Inclusion

Sirion is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, color, gender, religion, national origin, ancestry, age, disability, medical condition, genetic information, military or veteran status, marital status, pregnancy, gender identity, sexual orientation, or any other protected characteristic. Reasonable accommodations are provided as required by law.