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Springfield Clinic

Physician-owned multispecialty healthcare

Insurance Reviewer 2

Full-TimePosted on 10/22/2026
$18.22 - $26.42
Mid
Illinois, USA
In Person
Insurance

About the job

Requirements
  • A high school diploma or GED is required.
  • Previous experience in a medical billing office is required.
  • Computer, typing, and calculator skills are required.
  • Must be able to work individually or on a team.
  • Confidentiality is required.
  • Must comply with Springfield Clinic incident reporting policies and procedures.
  • Must adhere to required OSHA and Springfield Clinic training and accomplishments.
Responsibilities
  • Handle all phone calls and messages related to the designated insurance area.
  • Update registration screens when requested by patients or as necessary.
  • Review and process designated insurance vouchers, rebill unpaid charges, and process adjustments using websites or telephone as necessary.
  • Process secondary billing as requested by patients or defined by procedure.
  • Distribute incoming insurance mail and respond to audits, inquiries, and requests for additional information.
  • Process corrections and adjustments as necessary to correct patient invoices.
  • Perform designated insurance reviews when requested to obtain additional claim payments using websites or telephone as necessary.
  • Analyze and process front-end system edits for correct physician productivity and claim billing.
  • Analyze and process back-end system edits for correct registration and claim billing.
  • Analyze and process claims denied through the clearinghouse.
  • Investigate and process claims in insurance work files or on insurance reports.
  • Report all incidents to the immediate supervisor or manager.
  • Assist with special projects and assignments as directed.
  • Attend in-services and training relevant to the position.
  • Perform other job duties as assigned.
  • Provide customer service in accordance with the SC Way customer service philosophy.
Desired Qualifications
  • Working knowledge of medical terminology is preferred.
  • Working knowledge of CPT and ICD-9 coding is preferred.

About the company

Springfield Clinic is a physician-owned multispecialty medical group serving central Illinois. It provides primary care, specialty medicine, urgent care, diagnostics, procedures, and outpatient services through clinics across the region. Patients receive care from physicians and advanced practitioners supported by coordinated clinical and administrative teams. Its operating model connects medical departments with nursing, imaging, laboratories, pharmacy, scheduling, revenue cycle, and technology. Roles span clinical practice, allied health, patient access, medical support, information systems, facilities, and administration.

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