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Walgreens

Retail pharmacy chain with health services

Pharmacy Technician Apprentice

PharmacyPosted on Nov 5
Full-timeForest Lake, MN, USA$17 - $23.25 /hrIn-person

About the Job

Requirements

  • Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
  • Must be willing to work a flexible schedule, including evenings and weekends.

Responsibilities

  • Assist the pharmacist, under direct supervision, with the practice of pharmacy and other Pharmacy Department duties in accordance with state, federal, and company policies.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions; if PTCB certified, assist and coach pharmacy technicians in pharmacy-system operations and cashiers in pharmacy-register operations.
  • Model and deliver a distinctive customer experience.
  • Greet customers and patients, offer assistance with products and services, resolve customer issues, and answer questions.
  • Share customer-service practices with team members, including greeting, eye contact, courtesy, proactively offering help, identifying needs, and assisting customers until satisfied.
  • Develop strong relationships with valuable customers.
  • Follow the pharmacist's supervision and applicable pharmacy policies, and comply with the Walgreen Co. Pharmacy Code of Conduct.
  • Enter patient and drug information accurately, fill prescriptions by retrieving, counting, and pouring medications, verify medicines, check for possible interactions, and assist pharmacists with scheduling and workflow.
  • Immediately report prescription errors to the pharmacist on duty and follow company error-management and Quality Improvement Program procedures.
  • Follow the Good Faith Dispensing policy during applicable prescription dispensing activities.
  • Register sales, collect and handle cash as required, and help customers locate over-the-counter products when possible.
  • Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
  • Correct and resubmit manual third-party prescription claims promptly and perform clerical duties assigned by the Pharmacy Manager.
  • Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; use asset-protection procedures and file claims for Rx-drug shipment overages, shortages, order errors, and damaged goods.
  • May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
  • Help maintain relationships with the local medical community, including physicians, nurses, and other healthcare providers, through provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums that support growth opportunities.
  • Maintain the Pharmacy Department's supplies and keep the area clean, neat, and orderly.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
  • Attend manager-requested training, acquire continuing education credits, and maintain pharmacy and healthcare knowledge and skills, including awareness of current developments.

Desired Qualifications

  • Six months of retail experience is preferred.
  • Prior work experience with Walgreens is preferred.
  • Good math skills for accurately counting, measuring, and weighing medications are preferred.
  • Good computer skills are preferred.
  • Knowledge of store inventory control is preferred.
  • PTCB certification is preferred.

About the Company

Walgreens

Retail pharmacy chain with health services

Walgreens is a retail pharmacy network in the United States that sells prescription medications, over-the-counter drugs, health and wellness products, and offers photo services. It operates through a large network of stores and an online platform, enabling customers to order prescriptions or products online and pick them up the same day. Walgreens’ photo service lets customers print photos and create personalized gifts such as photo books, cards, invitations, and other custom items via in-store kiosks or online. The company differentiates itself with a nationwide store footprint, integrated pharmacy and health services, and the ability to deliver convenience through online ordering and same-day pickup. Its goal is to provide convenient access to medications and health-related products while expanding personalized consumer services to improve everyday wellness.

Company size
10,001+
Company stage
Grant
Total funding
$25M
Headquarters
Deerfield, IL
Founded
1901

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