Service Field Supervisor - Special Projects

Overview

Polk Mechanical is seeking an HVAC Service Field Supervisor – Projects to execute hands-on leadership for our Dallas/Ft. Worth Service Department, reporting to the HVAC Service Manager. This role is ideal for a servant leader who is excited about helping a team grow and fostering a culture of inclusiveness.

Responsibilities

• Train, coach, and manage field service staff
• Serve as working supervisor and front-line technical advisor to service technicians and customers
• Maintain safety and productivity and ensure technicians are meeting customer requirements
• Facilitate compliance and maintain a culture focused on customer satisfaction
• Ensure field technicians build relationships based on confidence and success for customers for life

Qualifications

• Strong interpersonal skills and adeptness at employee relations
• Ability to handle the pace of a fast-paced environment with an advanced sense of urgency while maintaining an employee-focused culture
• Active listener, servant leader, and team-oriented mindset
• Strong problem-solving and process implementation skills
• Exemplary customer service to both external and internal customers

EEO Disclaimer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.   Recruitment/Staffing Agency Disclaimer: TriplePoint MEP and all entities within its group of companies do not accept unsolicited resumes from staffing or recruitment agencies. A fully executed MSA with the applicable group entity and prior written authorization and acceptance of each candidate submission by an authorized representative are required. Unsolicited submissions do not establish candidate ownership or create any obligation to pay placement fees, even if the candidate is subsequently hired.