Director, Talent Solutions

POSITION TITLE:  Director, Talent Solutions

LOCATION: Detroit, Michigan

REPORTS TO: Managing Director

WHO WE ARE LOOKING FOR:

Per Scholas seeks a Director of Talent Solutions to secure a pipeline of employers that will hire multiple Per Scholas graduates for relevant IT jobs and/or be willing to pay Per Scholas for each job placement in the Detroit market.  The role is a unique opportunity to raise awareness in the business and employer community about Per Scholas and to build sustainable talent pipelines between employers and our graduates.  

The successful candidate will have strong experience in sales, marketing, relationship management, and business development, preferably in technology and/or staffing. Success in this role will be measured by achieving employment opportunities from 5-10 accounts, meeting the team’s monthly and yearly job attainment (80%) and revenue goals.

WHAT YOU’LL DO :

Employer Outreach

• Develop and execute an employer business development strategy in partnership with internal and external stakeholders, connecting directly to decision-makers at the C-level, HR, and other influencers. This will include sector and occupational analysis, as well as informational interviews with existing employer partners, Per Scholas colleagues, and members of the advisory board 
• Build relationships with prospective employers to identify and uncover their technology hiring needs and challenges.
• Following a solutions-based selling approach, present Per Scholas Talent Solutions products to address hiring challenges and connect our graduates to job opportunities. 
• In partnership with Enterprise Talent Solutions team, support the negotiation and closing of revenue-generating opportunities that create employment pathways for PS graduates.
• Analyze new trends and opportunities within the industry that will help you develop and maintain a strong understanding of the market and our competitors
• Implement a local, enterprise-level strategy with the goal of sustainably securing 5-10 employer accounts that will each commit to 7 or more hires annually across multiple business lines, with a focus on job placements in Cybersecurity, IT Support and Healthcare IT, and other relevant employment tech career paths in the Detroit job market. This will include a full client cycle from networking and prospecting, through initial-stage relationship management, to successfully landing and fulfilling a volume job order with high employer satisfaction.
• Build professional, working, and consultative relationships with clients by developing a nuanced understanding of unique client/business needs within the industry.
• Conduct job readiness assessments on learners as a prerequisite for their graduation.
• In partnership with Per Scholas  Instructors and Professional Development Coaches, select graduates to match to employers to ensure graduates and employers have the highest success in their relationship.
• Manage accounts to ensure the highest level of customer satisfaction.
• Secure job placements for 60% of Per Scholas graduates within 4 months of successful completion of technical training course.
• Secure job placements for 80% of Per Scholas graduates within 12 months of successful completion of technical training course.

People Management:

• Lead and manage a team of professional(s) within the Talent Solutions department 
• Mentor and develop team member(s) to achieve their full potential.
• Ensure effective communication, collaboration, and coordination within the team.
• Provide guidance and support for career growth and professional development of team member(s).
• Foster a positive and productive team culture that aligns with Per Scholas' mission and values.

Career Advisement:

• Provide personalized guidance and support to Per Scholas learners and alumni regarding job attainment and career progression.
• Assist Per Scholas learners in identifying and planning their career paths and aligning their skills and aspirations with available opportunities.
• Offer advice on professional development opportunities, training programs, and skill enhancement to aid in career advancement.
• Collaborate with the Talent Solutions team to recommend graduates for specific job requisitions, leveraging insights into individual skills and talents.
• Conduct one-on-one sessions to address career concerns, strategize career goals, and provide ongoing support throughout their professional journey within the organization.
• Facilitate connections with relevant stakeholders, mentors, and departments to broaden career prospects and opportunities.
• In collaboration with the Manager of Professional Development, maintain accurate records of career advisement sessions and contribute to reports evaluating the success of career development initiatives.

Data Management

• Maintain real-time records in CRM (Salesforce) and active communication with clients.
• Provide feedback from employers to the Per Scholas product development team to strengthen our curriculum and services.

WHAT YOU’LL BRING TO US:

Professional Qualifications

• 5+ years relevant experience in sales, business development, staffing, and/or recruiting industry with a proven track record of closing multiple deals leading to repeat clients, 
• Experience building a pipeline of senior executives (C-Level) and operational managers with decision-making authority on hiring
• Success in leading and executing the business development process
• Strong organizational, business and professional skills
• Consultative relationship management skills to drive results with clients
• Expert business knowledge to understand the business needs that drive clients to hire Per Scholas graduates
• A deep understanding of the IT industry’s talent/workforce needs, current staffing, and future growth trends, as well as connections within the Detroit employer landscape.
• Demonstrated creativity in the development of solutions to diverse customer needs, including requirements documents, statements of work and contracts
• Track record of excellent relationships with partners and executives
• Demonstrated experience in people management, including leading and developing teams, mentoring, or supervising staff.

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments. Independently.
• You are an effective communicator with excellent written presentation and public speaking skills.
• You are highly organized and detail-oriented, with the ability to manage multiple tasks and projects with consistent follow-through. 
• You are self-directed, analytical, and comfortable making decisions to adapt strategy and processes based on current conditions.
• You are tech-savvy and enjoy keeping current on trends
• You stand behind the Per Scholas mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sources.

LI#Onsite

For this role specifically, we are targeting a salary range between $70,000-$75,000