Bar Manager

Job Description

As a Bar Manager, you will be an ambassador for the exceptional service and flavors that are hallmarks of our Long Bar and lounge experience. Your warm, attentive guest service and passion for mixology are worth raising a glass to!

• Consistently offer professional, friendly, and engaging service
• Motivate, lead, and supervise the work of all Colleagues in the bar
• Develop and maintain training programs to ensure a high degree of Colleagues professionalism
• Manage day-to-day operations of the Bar and Humidor
• Responsible to create menus and cocktails offer according to brand and guest expectation
• Assist guests regarding all beverage menu items in an informative and helpful way
• Ensure that appropriate stock/par level of all bar items is constantly maintained; prepares orders accordingly
• Consistency on the beverages creation list, production, and service
• Ensure consistent bar presentation and cleanliness
• Utilize appropriate stemware/glassware as required by company standards, polish glassware, stock bar supplies to par levels, etc.
• Knowledge of European Bottle, formal Champagne, and high tea service, presentation, and procedures
• Possess extensive knowledge of premium liquor, wine, and beer offered
• Have full knowledge of all menu items, garnishes, contents, and preparation methods

Qualifications

• Previous bartending leadership experience required
• Previous mixology training preferred
• Excellent knowledge of all beverage products and brands
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits like medical care, commuting allowance, Multisport cards and others. 

Our Values

Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. 

Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

Belonging:
We celebrate our differences. We support each other and we always stand together.​

Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

Integrity:
We build trust through mutual respect and being authentic

Diversity & Inclusion

Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.