Business Development Manager
About the job
- Proven experience in B2B SaaS or technology sales with a track record of consistently meeting or exceeding targets.
- Experience managing or leading a small sales or business development team, including coaching, target-setting, and performance management.
- Demonstrable ability to manage complex, multi-stakeholder sales cycles with long decision timelines.
- Strong understanding of consultative selling approaches and the ability to map solutions to operational pain points.
- Experience with customer relationship management (CRM) systems and pipeline management disciplines.
- Excellent communication and presentation skills with the ability to engage senior stakeholders and decision-makers.
- Ability to thrive in a fast-paced, early-stage environment where processes are still being built.
- Own and deliver the business development revenue target across the team, carrying a personal pipeline alongside team oversight.
- Recruit, manage, and develop a team of Business Development Executives, setting standards for outreach quality, pipeline discipline, and deal progression.
- Build and maintain strategic relationships with GP Practice Managers, Primary Care Network leads, Integrated Care Board decision-makers, and NHS procurement stakeholders.
- Develop and refine the end-to-end sales process from prospecting through to signed contracts, creating playbooks and frameworks that scale.
- Lead complex, multi-stakeholder sales cycles involving clinical, operational, and financial decision-makers within NHS primary care.
- Collaborate with Customer Success and Implementation teams to ensure smooth handovers and strong early adoption.
- Work closely with the leadership team to shape commercial strategy, pricing, and market positioning.
- Track pipeline health, forecast accurately, and report on commercial performance using CRM tools.
- Represent the company at NHS conferences, industry events, and networking opportunities across the primary care landscape.
- Experience selling into the NHS, local government, or UK public sector.
- Familiarity with NHS primary care structures, including GP surgeries, Primary Care Networks, Integrated Care Boards, and commissioning processes.
- Experience in healthcare technology, digital health, or health-related SaaS products.
- Understanding of NHS procurement frameworks and compliance requirements such as DTAC or DCB0129.
- Experience scaling a business development or sales function from early stage through to Series A and beyond.
About the company
EMMA by QuantumLoopAI is an AI receptionist designed for NHS primary care. It answers patient calls during GP surgery hours instantly, with no queue or hold music. EMMA handles both clinical and administrative inquiries, triages to the right outcome, and integrates with NHS tools like Accurx. It is used across hundreds of GP surgeries and PCNs, serving over 2 million NHS patients. This reduces call-handling costs (up to about 80%) and improves patient access and satisfaction, while easing pressure on reception staff. QuantumLoopAI emphasizes NHS clinical safety, DTAC certification, and alignment with NHS standards. The company’s goal is to make primary care more accessible, efficient, and sustainable by eliminating phone bottlenecks and letting reception teams focus on in-person patient care.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
London, United Kingdom
Founded
2023
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Simplify's Take
What believers are saying
- QuantumLoopAI said on March 23, 2026 it raised over £6 million and serves more than 2 million patients.
- The company is listed on the Crown Commercial Service RM6200 framework, easing NHS procurement.
- QuantumLoopAI says practices save 15 workdays weekly and go live within two to three weeks.
What critics are saying
- BBC reported EMMA failed to understand a stroke patient; Armthorpe surgery decommissioned it by August 2026.
- Healthwatch Rotherham accused EMMA of accent problems on August 19, 2026, inviting NHS scrutiny and complaints.
- If NHS practices judge EMMA inaccessible, procurement freezes spread quickly and the company loses its only market.
What makes QuantumLoopAI unique
- EMMA targets NHS GP surgeries, not generic contact centers, with telephony workflows built for primary care.
- QuantumLoopAI claims DTAC approval, DSPT compliance, and live integrations with eConsult, Accurx, ANIMA, System Connect, Rapid Health.
- The company says it answers hundreds of calls simultaneously and supports 17 languages across NHS settings.
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Benefits
- Remote Work Options
- Stock Options
- Conference Attendance Budget
- Professional Development Budget