QuantumLoopAI

AI receptionist for NHS primary care

Business Development Manager

Account ExecutiveConfirmed live in the last 24 hours

Full-timeLondon, UKIn-person

About the Job

Requirements

Proven experience in B2B SaaS or technology sales with a track record of consistently meeting or exceeding targets.
Experience managing or leading a small sales or business development team, including coaching, target-setting, and performance management.
Demonstrable ability to manage complex, multi-stakeholder sales cycles with long decision timelines.
Strong understanding of consultative selling approaches and the ability to map solutions to operational pain points.
Experience with customer relationship management (CRM) systems and pipeline management disciplines.
Excellent communication and presentation skills with the ability to engage senior stakeholders and decision-makers.
Ability to thrive in a fast-paced, early-stage environment where processes are still being built.

Responsibilities

Own and deliver the business development revenue target across the team, carrying a personal pipeline alongside team oversight.
Recruit, manage, and develop a team of Business Development Executives, setting standards for outreach quality, pipeline discipline, and deal progression.
Build and maintain strategic relationships with GP Practice Managers, Primary Care Network leads, Integrated Care Board decision-makers, and NHS procurement stakeholders.
Develop and refine the end-to-end sales process from prospecting through to signed contracts, creating playbooks and frameworks that scale.
Lead complex, multi-stakeholder sales cycles involving clinical, operational, and financial decision-makers within NHS primary care.
Collaborate with Customer Success and Implementation teams to ensure smooth handovers and strong early adoption.
Work closely with the leadership team to shape commercial strategy, pricing, and market positioning.
Track pipeline health, forecast accurately, and report on commercial performance using CRM tools.
Represent the company at NHS conferences, industry events, and networking opportunities across the primary care landscape.

Desired Qualifications

Experience selling into the NHS, local government, or UK public sector.
Familiarity with NHS primary care structures, including GP surgeries, Primary Care Networks, Integrated Care Boards, and commissioning processes.
Experience in healthcare technology, digital health, or health-related SaaS products.
Understanding of NHS procurement frameworks and compliance requirements such as DTAC or DCB0129.
Experience scaling a business development or sales function from early stage through to Series A and beyond.

Business Development Manager

QuantumLoopAI · London, United Kingdom · Full-time · Posted 2026-03-26

Workplace: on_site

Department: Sales

Description

About QuantumLoopAI

QuantumLoopAI is transforming how patients access NHS primary care. Our AI-powered reception system, EMMA, serves millions of NHS patients, helping GP surgeries manage demand, reduce phone queues, and ensure patients get the right care at the right time. EMMA answers every patient call instantly, handles hundreds of calls simultaneously, and integrates with existing clinical systems. Backed by leading healthcare investors and working with NHS practices across England, we're building the future of primary care access. As we prepare for our Series A and expand our commercial team, we're looking for a Business Development Manager to lead and scale our growth engine.

About the Role

This is the leadership role for our business development function. You will own the full BD pipeline while building and managing a team of Business Development Executives. Your mission is to drive new surgery sign-ups across England, develop strategic relationships with Primary Care Networks (PCNs) and Integrated Care Boards (ICBs), and create a repeatable, scalable sales process that fuels QuantumLoopAI's next phase of growth. This is a player-coach role where you carry your own target while ensuring your team hits theirs.

What You'll Do

Own and deliver the business development revenue target across the team, carrying a personal pipeline alongside team oversight
Recruit, manage, and develop a team of Business Development Executives, setting standards for outreach quality, pipeline discipline, and deal progression
Build and maintain strategic relationships with GP Practice Managers, PCN leads, ICB decision-makers, and NHS procurement stakeholders
Develop and refine the end-to-end sales process from prospecting through to signed contracts, creating playbooks and frameworks that scale
Lead complex, multi-stakeholder sales cycles involving clinical, operational, and financial decision-makers within NHS primary care
Collaborate with Customer Success and Implementation teams to ensure smooth handovers and strong early adoption
Work closely with the leadership team to shape commercial strategy, pricing, and market positioning
Track pipeline health, forecast accurately, and report on commercial performance using CRM tools
Represent QuantumLoopAI at NHS conferences, industry events, and networking opportunities across the primary care landscape

Requirements

Essential

Proven experience in B2B SaaS or technology sales with a track record of consistently meeting or exceeding targets
Experience managing or leading a small sales or business development team, including coaching, target-setting, and performance management
Demonstrable ability to manage complex, multi-stakeholder sales cycles with long decision timelines
Strong understanding of consultative selling approaches and the ability to map solutions to operational pain points
Experience with CRM systems and pipeline management disciplines
Excellent communication and presentation skills with the ability to engage senior stakeholders and decision-makers
Self-starter mentality with the ability to thrive in a fast-paced, early-stage environment where processes are still being built

Desirable

Experience selling into the NHS, local government, or UK public sector
Familiarity with NHS primary care structures, including GP surgeries, PCNs, ICBs, and commissioning processes
Experience in healthcare technology, digital health, or health-related SaaS products
Understanding of NHS procurement frameworks and compliance requirements such as DTAC or DCB0129
Experience scaling a BD or sales function from early stage through to Series A and beyond

Benefits

Competitive package depending on experience
Potential share options (subject to company scheme)
Professional development including conference attendance and CPD support
The opportunity to build and lead the commercial function at one of the UK's fastest-growing healthtech companies
Direct impact on NHS patient care, serving millions of patients across England
Work from our Canary Wharf headquarters alongside a driven, mission-focused team
Early-stage opportunity with significant scope to shape strategy, process, and culture as the company scales

Apply

Apply at QuantumLoopAI

About the Company

QuantumLoopAI

AI receptionist for NHS primary care

EMMA by QuantumLoopAI is an AI receptionist designed for NHS primary care. It answers patient calls during GP surgery hours instantly, with no queue or hold music. EMMA handles both clinical and administrative inquiries, triages to the right outcome, and integrates with NHS tools like Accurx. It is used across hundreds of GP surgeries and PCNs, serving over 2 million NHS patients. This reduces call-handling costs (up to about 80%) and improves patient access and satisfaction, while easing pressure on reception staff. QuantumLoopAI emphasizes NHS clinical safety, DTAC certification, and alignment with NHS standards. The company’s goal is to make primary care more accessible, efficient, and sustainable by eliminating phone bottlenecks and letting reception teams focus on in-person patient care.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: London, United Kingdom
Founded: 2023

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