Principal Site Reliability Engineer

Site Reliability Engineer – Cloud Infrastructure & Automation

About the Team

The Oracle Cloud Infrastructure (OCI) Compute team supports critical cloud services, ensuring their reliability, scalability, performance, and operational efficiency.

This role combines infrastructure and service architecture, software development, automation, and production ownership. You will collaborate with development and infrastructure teams to improve service resilience, strengthen observability, reduce recurring operational work, and lead responses to customer-impacting incidents.

Career Level - IC4

Responsibilities

• Own and improve the reliability, scalability, performance, and operational efficiency of critical OCI Compute services.
• Design and improve infrastructure and service architecture to support reliable operation and functionality.
• Lead complex production incidents through investigation, mitigation, recovery, root cause analysis (RCA), and follow-up improvements.
• Define and improve service-level indicators (SLIs), service-level objectives (SLOs), key performance indicators (KPIs), dashboards, and alerting.
• Build automation, tooling, and remediation workflows to reduce manual operational effort and improve production safety.
• Partner with development and infrastructure teams on service architecture, deployment, configuration, and reliability improvements.
• Use logs, metrics, tracing, telemetry, event correlation, and AIOps capabilities to improve incident detection, diagnosis, and response.
• Support upgrades, migrations, patching, capacity planning, performance tuning, security vulnerability management, and production rollouts.
• Troubleshoot distributed systems by analyzing service topology, dependencies, configuration, and failure modes.
• Improve deployment validation, operational procedures, incident-management practices, and operational readiness.
• Mentor engineers and serve as a technical resource for partner teams.
• Participate in a 12×7 on-call rotation and lead responses to customer-impacting incidents.

Mandatory Skills

• 7+ years of total professional experience, including at least 5 years in SRE, Production Engineering, Cloud Operations, Systems Engineering, or a similar role.
• Experience operating and improving highly available distributed systems in production.
• Strong programming or scripting skills in Python, Java, Go, or a similar language.
• Strong hands-on experience with Linux, cloud infrastructure, networking, compute, and storage.
• Experience with production monitoring, alerting, dashboards, logs, metrics, and tracing.
• Experience defining or improving SLIs, SLOs, KPIs, and operational procedures.
• Strong incident-management, troubleshooting, RCA, and problem-solving skills.
• Experience with deployment pipelines, release validation, automation, and change-management practices.
• Understanding of distributed systems, service dependencies, capacity planning, and performance tuning.
• Ability to independently resolve complex technical issues and collaborate across engineering teams.
• Strong written and verbal communication skills.
• Willingness to work from the Bangalore office three days per week and participate in a 12×7 on-call rotation.

Good to Have Skills

• Experience with OCI and its cloud infrastructure services.
• Experience with AIOps, anomaly detection, event correlation, predictive alerting, or automated remediation.
• Experience with Kubernetes, containers, infrastructure as code, and CI/CD.
• Experience with service migrations, fleet maintenance, upgrades, patching, or large-scale production rollouts.
• Experience conducting architecture reviews, operational-readiness reviews, and post-incident improvements.
• Experience mentoring engineers or leading technical initiatives across teams.
• Familiarity with security, compliance, access controls, and vulnerability management in production environments.

Self Assessment Questions – 5

Ask yourself the following questions. If you can answer “Yes” to the core requirements, you can apply.

1. Do I have at least 7 years of overall experience, including 5+ years in SRE, Production Engineering, Cloud Operations, Systems Engineering, or a similar role, with ownership of critical production services?
2. Am I strong in Python, Java, Go, or a similar language, and can I build automation, operational tooling, and deployment validation for a role focused approximately 65% on automation and coding?
3. Can I troubleshoot complex production issues across Linux, cloud infrastructure, distributed systems, networking, compute, and storage, including performance and capacity problems?
4. Can I lead incidents from investigation through recovery and RCA, and use monitoring, logs, metrics, tracing, SLIs, SLOs, and KPIs to drive lasting reliability improvements?
5. Can I work independently, collaborate across teams, and mentor engineers while meeting the Bangalore hybrid requirement of three office days per week and participating in a 12×7 on-call rotation?